Retail Store Operations Manager

3 days ago


San Rafael, California, United States The Salvation Army Full time

As a key member of our team, the Retail Store Operations Manager plays a crucial role in ensuring the smooth operation of our store. The successful candidate will have the ability to take on additional responsibilities and work collaboratively with the Store Manager to drive business results.

Job Overview

We are seeking an experienced retail professional to join our team as a Retail Store Operations Manager. This is a unique opportunity to lead and develop a high-performing team, while driving sales growth and improving customer satisfaction.

The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to work well under pressure. If you are a motivated and ambitious individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Store Operations: Assist the Store Manager in the day-to-day operation of the store, including supervising employees, managing inventory, and maintaining store appearance.
  • Customer Service: Ensure that customers receive exceptional service, respond promptly to customer complaints, and maintain a positive customer experience.
  • Team Development: Provide coaching, training, and development opportunities to store employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Inventory Management: Assist the Store Manager in managing inventory levels, processing transactions, and maintaining accurate records.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: Minimum one year of retail management experience, with a proven track record of success in leading high-performing teams and driving business results.
  • Skills: Excellent communication and interpersonal skills, with the ability to work well under pressure and adapt to changing circumstances.
What We Offer
  • Competitive Salary: $55,000 - $65,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.
  • Ongoing Training: Opportunities for ongoing training and development, including leadership development programs and industry-specific training.

Please note that the salary range is an estimate and may vary based on location and other factors. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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