Medical Office Coordinator
3 weeks ago
We are seeking a friendly and professional front desk/medical reception staff to join our team at Prisma Health UC by Wellstreet, LLC in Columbia. The Patient Service Representative is the first point of contact between the patient and clinical staff, responsible for patient check-in, insurance verification, co-pay collection, and various front office duties.
The ideal candidate will have excellent communication skills, be able to work independently, and maintain confidentiality.
Key Responsibilities:
- Greet patients and provide instructions in a polite and professional manner
- Analyze health insurance benefits, verify eligibility, and relay relevant information regarding payment policies and billing/collection processes
- Maintain the readiness of the reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient's financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Ensure HIPAA and OSHA compliance
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