Customer Service Ambassador
3 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales team, you will be responsible for delivering exceptional customer service experiences, ensuring a seamless shopping experience for our customers.
Key Responsibilities- Customer Interaction: Welcome and engage with customers in a friendly and professional manner, providing personalized support and resolving any issues that may arise.
- Product Knowledge: Develop and maintain in-depth knowledge of our products and services, including alterations and personalization options.
- Inventory Management: Assist with inventory management procedures, including processing orders and receiving shipments, to ensure accurate and efficient stock levels.
- Cash Wrap Operations: Support cash wrap behaviors and processes transactions with accuracy, ensuring a smooth and efficient checkout experience for customers.
- Team Collaboration: Work closely with colleagues to achieve sales goals and provide exceptional customer service, contributing to a positive and productive team environment.
- Education: High school diploma or equivalent degree, or 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
- Physical Demands: Ability to stand, walk, and sit for extended periods, as well as lift up to 25 pounds, with occasional climbing of stairs and bending.
- Competitive Pay: Earn a competitive hourly rate, with opportunities for bonuses and incentives.
- Team Bonus: Participate in a team-based bonus program, rewarding your contributions to sales and customer satisfaction.
- Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401(k) program.
At David's Bridal, we are committed to creating a culture of diversity, equity, and inclusion, where all employees feel valued and empowered to succeed. We believe in building long-term relationships with our customers and employees, and we are dedicated to providing exceptional service and support to our community.
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