Business Process Improvement Analyst
4 days ago
At Haworth, we're not just creating office furniture; we're shaping dynamic workspaces.
Culture of Innovation: Join a company that values innovation and empowers its employees to think outside the box.
Global Impact: Contribute to the global success of a company that is redefining workspaces worldwide.
Career Growth: This isn't just a job; it's a career journey. We provide opportunities for professional development and growth.
HAWORTH is a global leader in office furniture and architectural interiors.
Benefits: Our members enjoy benefits from their first day of employment, including 4 weeks paid time off and an option to purchase an additional week, Priority Health Insurance, 401k Benefit, Annual bonus programs, Company provided Short Term Disability, Long Term Disability & Life Insurance, Tuition Reimbursement program, Well equipped fitness center available 24 hours every day of the week, and Up to 8 hours of paid volunteer time off.
Job Overview:
We are currently looking for an Information Services Business Process Analyst to join our team in Holland, MI.
Responsibilities:
- Analyze customer requirements and reformat them for better management.
- Design, test, implement, and support software solutions, providing continuous improvement input.
- Communicate status updates and risks to customers and management.
- Understand and articulate the delivery lifecycle phases to ensure effective project delivery.
- Enforce escalation processes for business support and identify issue patterns.
- Follow standard work procedures and suggest improvements.
- Support supply chain process with a focus on production planning and sales order scheduling.
Qualifications:
- Bachelor Degree or equivalent in Computer Science, Supply Chain Management, Business Management or related field of study.
- 5 years Information Systems experience utilizing systems applications and/or experience supporting production planning or sales order scheduling with Bachelor's Degree.
- 3 years Information Systems experience utilizing systems applications and/or experience supporting production planning or sales order scheduling with Master's Degree.
- Current and continuing right to work in the United States without sponsorship.
Preferred Qualifications:
- SAP System Application Experience and certifications.
- ASCM (Association for supply chain management) certification.
- ISM (Institute for Supply Management) certification.
- Manufacturing Industry experience.
Ideally You Have Also Demonstrated the Following:
- Ability to clarify end goals and communicate end results.
- Ability to identify measures and critical milestones.
- Communicates effectively and consistently.
- Ability to build rapport and cooperative relationships with customers, taking appropriate action to meet customer needs and concerns.
We are a zero waste to landfill company with an on-site recycling center.
Relocation assistance is not provided.
At Haworth, you'll find a family-owned business with a global point of view, and a set of values that define our business behavior, inform our decisions, and communicate our brand.
Find out more about our company culture.
Apply today to join our team
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