Support Professional for E-commerce Operations

6 days ago


Parsippany, New Jersey, United States Elite Partners LLC Full time

E-commerce Support Professional Job Description:

Elite Partners LLC is seeking an experienced customer service representative to join our e-commerce team. As a key member of our team, you will play a crucial role in ensuring our customers receive exceptional support and service.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues promptly and professionally
  • Provide accurate and detailed product information to customers
  • Process orders efficiently and effectively
  • Collaborate with the warehouse team to ensure seamless order fulfillment

Requirements:

  • 1-2 years of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office

What We Offer:

  • Competitive salary range: $32,000 - $36,000 per year
  • Medical and dental benefits
  • 401K and pension plan
  • Merit-based bonuses
  • Paid holidays, vacations, and sick time

Join us at Elite Partners LLC and become part of a dynamic team that is passionate about delivering exceptional customer experiences.



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