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Lead Technical Program Manager

2 months ago

Reston, Virginia, United States Microsoft Full time

Overview:

In today's digital landscape, security is paramount for our clients, facing numerous threats and regulatory challenges. Microsoft Security is dedicated to enhancing safety for all users, customers, and developers through a comprehensive security cloud that offers streamlined solutions. Our organization plays a crucial role in advancing Microsoft's mission to secure digital platforms, devices, and cloud environments, while also safeguarding our internal operations.

Mission of Microsoft Digital Security & Resilience:

The aim of Microsoft Digital Security & Resilience (DSR) is to empower Microsoft in creating the most reliable devices and services, ensuring the safety of our company and the protection of our data. As a vital part of the Microsoft Security organization, DSR focuses on comprehensive information security and compliance, emphasizing information protection, assessment, awareness, governance, and enterprise business continuity. Acting as customer zero, we implement and secure these services within Microsoft and share best practices globally with enterprise clients.

Role Summary:

We are seeking a seasoned Senior Technical Program Manager (TPM) to address the increasing demand for preventing cyber threats. The ideal candidate will possess strong project management skills, capable of juggling multiple high-profile, high-pressure projects simultaneously while managing the daily operations of the team. TPMs are tasked with ensuring that team objectives are met, especially during security crises. Success in this role requires a comfort level with executing complex tasks and collaborating across teams to achieve results in uncertain environments.

Core Responsibilities:

  • Oversee multiple concurrent projects and engagements, providing status updates and detailed project summaries to stakeholders.
  • Support both customer and internal requirements, ensuring clear communication of objectives and alignment with organizational goals.
  • Enhance the team's threat detection and response capabilities by driving continuous improvement initiatives, including:
    • Collecting feedback and data from each incident.
    • Identifying areas for improvement in processes, tools, or methodologies.
    • Prioritizing feature requests and building out requirements.
    • Executing against established strategies.
  • Maintain a comprehensive understanding of security tools and processes to effectively address customer inquiries.
  • Accountable for delivering high-quality work within agreed timelines, focusing on customer needs amidst ambiguity.
  • Provide operational support for a growing business, including new offering development and internal communications.

Qualifications:

  • Bachelor's Degree and a minimum of 4 years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
  • At least 2 years of experience managing cross-functional projects.

Security Clearance:

Candidates must meet Microsoft and government security screening requirements, including maintaining an active TS/SCI clearance with polygraph.

Preferred Skills:

  • Proven technical program management and organizational skills.
  • Experience in Cybersecurity and security operations.
  • Familiarity with network and identity technologies.
  • Background in digital forensics and threat hunting.
  • Experience with threat intelligence and managed security services.
  • Knowledge of Secure Development Lifecycle (SDL) and software development project management.

Company Culture:

Microsoft is committed to fostering a culture of inclusion, respect, integrity, and accountability, enabling every employee to thrive in their roles.