Road Operations Manager

5 days ago

Phoenix, Arizona, United States MV Transportation Full time
Job Summary

We are seeking a highly skilled Road Supervisor to join our team at MV Transportation. As a key member of our operations team, you will be responsible for ensuring the safe and efficient delivery of transportation services to our clients.

Key Responsibilities

Conduct regular site checks and road observations to ensure compliance with client and local policies.

Document findings and provide reports to project staff as needed.

Monitor street operations for on-time performance and schedule adherence.

Provide customer information and support to site personnel and at key locations.

Respond to accidents and incidents, managing the situation and collecting necessary information.

Assist dispatch and operations staff in resuming service levels according to contract specifications.

Accompany operators to medical facilities as required, ensuring proper administration of post-accident drug and alcohol testing.

Fill vacant shifts as necessary to ensure full service delivery.

Conduct gate checks at pull-out or pull-in times, ensuring on-time service and proper completion of necessary paperwork.

Identify potential rerouting required due to traffic, construction, or accident situations.

Ensure operators are fit for duty, meet uniform and equipment standards, and possess proper licensing and certifications.

Assist operators with service or passenger problems.

Assist dispatch and maintenance staff with vehicle change outs that occur in the field.

Provide feedback to safety and operations departments on service items affecting safety and performance.

Requirements

Talent Requirements:

High School diploma or equivalent.

Certifications according to local contract requirements.

Previous passenger transportation experience in a similar environment required.

Previous training and/or field supervision experience preferred but not required.

Excellent safety and service record.

Knowledge of local training program and local operations.

Familiarization with service area.

Knowledge of client and service performance requirements.

Ability to manage emergency situations.

Knowledge of project-specific vehicles, components, and data/communications systems.

Knowledge of State and Federal regulations and corporate safety programs and policies.

Ability to read, write, and speak English.

Ability to communicate effectively and work with all departments.

Ability to work independently and objectively.

About MV Transportation

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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