Customer Service Specialist
2 weeks ago
Are you a people person? Do you excel at building rapport and making customers feel valued?
Do you possess strong problem-solving skills? Can you anticipate potential issues and proactively offer solutions?
If so, Eurotechnik German Automotive Repair wants to hear from you
We are a locally owned and operated auto repair shop specializing in European vehicles. We pride ourselves on providing exceptional customer service and fostering a positive work environment.
About the Role:
- As a Customer Service Specialist, you will be the first point of contact for our valued customers. You will interact with them to understand their vehicle needs, communicate those needs to our skilled technicians, and provide clear explanations regarding repairs and estimates.
- You will also be responsible for ordering parts, scheduling appointments, and ensuring customer satisfaction throughout their experience with Eurotechnik.
What We Offer:
- A competitive salary and benefits package
- The opportunity to work in a fast-paced, dynamic environment
- A chance to grow both personally and professionally within our company
- A supportive team of colleagues who share a passion for automotive excellence
Ideal Candidate Profile:
- Proven experience in customer service, preferably within the automotive industry
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and a proactive approach to customer needs
- A genuine desire to provide exceptional customer experiences
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