Retail Order Fulfillment Specialist

2 weeks ago


Hendersonville, Tennessee, United States Lila Maternity LLC Full time
Job Overview

Position Title: Retail Order Fulfillment Specialist

Company: Lila Maternity LLC

Employment Type: Part-time

About Our Company:
Lila Maternity LLC is a dynamic business dedicated to providing high-quality maternity products and exceptional customer service. We are currently looking for a committed individual to join our team as a Retail Order Fulfillment Specialist.

Role Summary:
As a Retail Order Fulfillment Specialist, you will be essential in delivering outstanding customer experiences and ensuring efficient order processing. This role encompasses various responsibilities, including customer interaction, order management, and maintaining a well-organized workspace.

Key Responsibilities:

  • Customer Engagement:
    Welcome and assist customers with a positive attitude.
    Handle incoming calls, respond to questions, and provide product details.
    Process transactions accurately at the checkout.
  • Order Management:
    Accurately pick, pack, and prepare orders for dispatch.
    Ensure precise order processing and timely delivery to customers.
    Work collaboratively with team members to uphold efficient order fulfillment practices.
  • Customer Support:
    Address customer concerns with a proactive and positive approach.
    Offer product recommendations to enhance the shopping experience.
  • Workspace Maintenance:
    Keep the retail and packing areas clean and orderly.
    Assist in restocking shelves and managing inventory levels.

Qualifications:

  • Experience in retail, customer service, or order fulfillment is advantageous.
  • Strong communication and interpersonal skills.
  • Able to manage multiple tasks in a fast-paced environment.
  • Detail-oriented with a commitment to providing excellent customer service.

Benefits:

  • Competitive hourly wage
  • Employee discounts
  • Opportunities for career advancement
  • Supportive and collaborative work environment

Join Lila Maternity LLC and help us create a memorable shopping experience for our customers. We look forward to welcoming a new member to our dedicated team.



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