Customer Experience Representative

1 week ago


Somerset, New Jersey, United States PSG Global Solutions Careers Full time
Job Title: Customer Experience Representative

We are seeking a Customer Experience Representative to join our team at PSG Global Solutions Careers. In this role, you will be responsible for providing exceptional customer service to facilities and resolving program issues.

  • Communicate clearly and effectively with customers to understand their needs and concerns.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide training and support to customers on program modules and product features.

Our client is committed to delivering outstanding customer experiences and has a strong reputation in the Healthcare Systems and Services industry. They provide outsourcing, staffing, consulting, and workforce solutions to clients across various industries.

To be successful in this role, you should have a minimum of 1 year call center experience and excellent communication skills (oral and written). You should also be able to handle multiple tasks, troubleshoot issues, and adapt quickly to changing environments.



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