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Sales Support Specialist

2 months ago

Columbus, Ohio, United States Famous Supply Full time
Job Overview

Join a mission-driven organization that values a familial atmosphere. At Famous Supply, we seek enthusiastic, growth-oriented individuals who are looking for more than just a job; we want team members who are dedicated to making a difference.

As a Sales Support Specialist, you will deliver exceptional service to our customers over the phone, embodying the Famous Way. Your role will be to assist contractor clients in obtaining the materials they require, ensuring timely delivery to facilitate their projects.

Key Responsibilities

  • Deliver friendly and effective customer service
  • Assess and understand customer requirements
  • Recommend products and solutions tailored to customer needs
  • Process and coordinate customer orders efficiently
  • Oversee Open Orders and customer Bids
  • Occasionally assist at the Branch Counter as needed

Essential Qualifications and Skills

  • Knowledge of plumbing systems
  • Strong customer service orientation
  • Proficient in computer usage
  • Ability to thrive in a fast-paced setting

What Sets Us Apart

  • Comprehensive Health, Vision, and Dental Insurance
  • Generous Paid Time Off (including Vacation and Holidays)
  • Paid Maternity and Paternity Leave
  • 401K with Employer Matching
  • Bonus Opportunities
  • Strong Company Culture supported by our 40 Fundamentals
  • Family-like Work Environment
  • Health and Wellness Coaching
  • Fitness Reimbursement Program
  • Referral Bonus Program for Associates
  • Opportunities for Learning and Development
  • Leadership Development Initiatives
  • Pathways for Career Advancement

Famous Supply is a wholesale distributor dedicated to serving contractors, builders, and remodelers across various sectors including HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF.

Since our inception, we have maintained a family-owned ethos, treating our associates as family. Our Core Values—Family, Trust, Communication, Teamwork, and Continuous Improvement—are integral to our daily operations, brought to life through our 40 Fundamentals for Living the Famous Way.

We are committed to fostering a diverse workplace and encourage applicants from all backgrounds to join our team. Famous Supply is an equal opportunity employer, providing fair employment opportunities to all qualified candidates without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or any other legally protected characteristic under applicable laws. All applicants must be legally authorized to work in the United States.

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