Industrial Sales Specialist
2 weeks ago
About Grainger
Grainger is a leading industrial distributor with operations in North America, Japan, and the United Kingdom. As a global company, we serve over 4.5 million customers worldwide, providing innovative technology and deep customer relationships to support their businesses.
Position Overview
We are seeking a Branch Sales Associate to join our team at Grainger. This role will be responsible for providing exceptional customer service, managing sales opportunities, and adapting to various communication styles to meet customer needs.
Duties and Responsibilities
The successful candidate will have flexibility to work any time within branch hours of operation, safely lift up to 50 pounds unassisted, and learn to operate powered industrial equipment. Key responsibilities include:
- Managing the entire customer experience, including product selection, order entry, and loading vehicles
- Maximizing sales opportunities and encouraging customer loyalty
- Adapting communication style to differing audiences through email, phone, or in-person interactions
- Picking, preparing, and staging will-call orders/shipping products
- Preparing customer backorders and putting away received stock
- Helping with merchandising and performing showroom replenishment
- Performing inventory counts and learning to navigate different computer systems
- Maintaining a clean and organized workspace
Requirements and Qualifications
To be successful in this role, you should have:
- Flexibility to work varying shifts, including weekends and holidays
- A strong ability to adapt to changing situations and priorities
- Excellent communication and interpersonal skills
- A basic knowledge of computers and willingness to learn new software
Benefits and Compensation
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience, as well as benefits starting day one. Our comprehensive package includes medical, dental, and vision insurance, generous paid time off, and a 401(k) plan with automatic 6% company contribution.
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