Cash Management Representative

4 days ago


Sacramento, California, United States River City Bank Full time
Cash Management Representative

River City Bank is seeking a highly skilled Cash Management Representative to provide exceptional customer service and support to our business banking clients. As a key member of our team, you will be responsible for resolving customer inquiries and issues, implementing new customers, and maintaining reporting tools for cash management services.

Key Responsibilities:
  • Provide operational and technical customer service support to business banking clients
  • Resolve customer inquiries and issues via phone and email
  • Implement new customers and onboard them to our cash management platform
  • Maintain reporting tools for cash management services
  • Support general business banking operations
Requirements:
  • High school diploma or equivalent required; college degree preferred
  • Two years of related work experience, including internet protocols, product installation, customer service, and banking/financial services
  • Prior branch leadership experience is preferred
  • Excellent customer service, verbal, written, interpersonal, and communication skills
  • Knowledge of bank operations, new accounts, and business entities
  • Knowledge of cash management/treasury management products and services is a plus
About River City Bank:

River City Bank is an Affirmative Action and Equal Opportunity Employer with a commitment to diversity. We consider all applicants without regard to ancestry, age, color, physical or mental disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, race, religion, sex, sexual orientation, or protected veteran/military status.



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