Medical Interpreter II
4 weeks ago
This role focuses on evaluating, developing, and implementing policies and procedures related to delivering high-quality patient care. Additionally, this role involves performing Language Services duties, including listening, understanding, translating, and providing support to individuals with physical or mental impairments related to language. A professional individual contributor role that may direct the work of other lower-level professionals or manage processes and programs.
Job OverviewUnder general supervision, this position provides accurate interpretation for patients/families with Limited English Proficiency (LEP). This position interprets the spoken language and culture between two or more individuals from English to the target language and back into English again to ensure accurate cross-language communication in a medical environment. May be required to translate written documents from English into the target language or from the target language into English. Acts as a culture broker to identify when cultural differences are leading to a misunderstanding on the part of either the provider or patient.
Job DescriptionMinimum Qualifications:
1. High School diploma or equivalent
2. Medical Interpreter Certification from an accredited college or university
3. One (1) year of relevant interpreting experience
4. Bilingual
Preferred Qualifications:
1. National Certification for Medical Interpreters
2. Three (3) years of relevant experience
Duties and Responsibilities:
1. Interprets the spoken language from English into the target language and from the target language into English for patients, physicians, and staff.
2. Combines the ability to interpret both culture and language.
3. Participates in family meetings with social workers to assist in completing forms, obtaining financial aid for clients, transferring patients, etc.
4. Contacts non-English speaking patients to obtain consent signatures, give notification of appointments, and explain procedures, diagnosis, medical history, etc.
5. May accompany non-English speaking patients to the operating room or other departments when presence is needed. May participate in patient/client care conferences.
6. Translates correspondence, brochures, documents, and special diagnostic procedures from English into the target language.
7. May be required to take on-call requests to be available for emergencies at night and on weekends.
8. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working group's achievement of goals, and to help foster a positive work environment.
9. Adheres to applicable policies, procedures as they pertain to patient/client care and to applicable personnel qualifications.
10. Demonstrates a knowledge and understanding of what to report to the CEO or Chief Compliance Officer when concerns of corporate compliance arise.
11. Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA, etc.) and demonstrates compliance with Home Health Foundation policies and procedures.
12. Practices confidentiality principles set by the agency and federal HIPAA/HITECH guidelines.
13. Participates in all mandatory in-services.
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