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Executive Director of Operations

2 months ago

Forest Park, Georgia, United States Whitewatercw Full time
About This Role

We are seeking a highly skilled and experienced Executive Director of Operations to join our team at Whitewater Express. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our retail locations, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management: Provide guidance and direction to our team members, ensuring that they have the tools and support they need to succeed.
  • Customer Service: Foster a culture of excellent customer service, ensuring that our customers receive a positive and memorable experience.
  • Operational Excellence: Oversee the daily operations of our retail locations, ensuring that they are running efficiently and effectively.
  • Team Development: Identify and develop the skills and talents of our team members, ensuring that they have opportunities for growth and advancement.
  • Strategic Planning: Collaborate with our leadership team to develop and implement strategic plans that drive business growth and success.
Requirements
  • Management Experience: A minimum of 3 years of experience in a management role, preferably in a retail or restaurant environment.
  • Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on customer service and operational excellence.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Growth: Opportunities for career advancement and professional growth, with a focus on developing the skills and talents of our team members.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.