Bilingual Insurance Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused professional to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling insurance inquiries, and promoting our products and services.
Responsibilities- Establish and maintain strong relationships with customers through prompt and accurate service
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused approach to educate customers about insurance options and promote our products and services
- Maintain accurate records and provide timely activity reports to management
- Work collaboratively with the team to achieve sales and customer service goals
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and multitask
- Proactive problem-solving skills and attention to detail
- Bilingual - Spanish required
- Property & Casualty license (must be able to obtain)
- Hourly pay plus bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth opportunities
- Compensation: $12-$15 per hour
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused professional looking for a rewarding career, please submit your application.
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