Insurance Receivables Specialist

2 weeks ago


Honolulu, Hawaii, United States Navient Full time

Navient offers a comprehensive benefits package that includes Medical/Dental/Vision, Generous Paid Time Off, Paid Holidays, Tuition Reimbursement, a 401k plan with Employer Match, and opportunities for Professional Development.

About Navient:
Navient is a leader in revenue cycle management, dedicated exclusively to the healthcare sector. Our services encompass full revenue cycle outsourcing, accounts receivable legacy cleanup, extended business office functions, as well as coding and consulting services.

Position Overview:
We are seeking an Insurance Receivables Specialist who will play a crucial role in the review and resolution of outstanding insurance balances related to hospital or physician patient accounts.

Key Responsibilities:
1. Manage assigned insurance receivables effectively to meet business line expectations and productivity standards.
2. Achieve a minimum of 85% work quality scoring and accuracy on all accounts processed.
3. Conduct timely follow-ups on assigned accounts to prevent cash loss and ensure monthly cash expectations are met.
4. Resolve insurance accounts within 90 days of placement.

2. Perform thorough account research and navigate through appropriate client workflows.
3. Demonstrate exceptional understanding of patient accounting systems, facilitating a smooth transition and learning of new systems as required.

4. Document all actions taken and next steps for account resolution in the patient accounting system, ensuring clarity and compliance with guidelines.

5. Maintain compliance with federal and state regulations, including HIPAA, FDCPA, Privacy Act, and FCRA.

Minimum Qualifications:
- High school diploma (additional equivalent experience may substitute for education requirements).
- At least 1 year of experience in hospital accounts receivable and billing.
- Strong oral and written communication skills.

Preferred Qualifications:
- Excellent organizational, planning, and prioritization skills.
- Strong data management and attention to detail.
- Problem-solving abilities and adaptability.
- Proficient computer skills.

All employment offers are contingent upon standard background checks. Navient is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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