Branch Operations Associate Manager

3 days ago


Lake Forest, California, United States Wells Fargo Full time

About this role:

Wells Fargo is seeking a Branch Operations Associate Manager to lead and supervise risk and operations of teller functions, delivering exceptional customer service and colleague experience. The ideal candidate will have 2+ years of experience assessing and meeting customer needs, as well as 1+ years of leadership experience.

Key Responsibilities:

  • Lead and supervise risk and operations of teller functions
  • Provide feedback and present ideas for improving customer service and colleague experience
  • Perform operational and customer support tasks
  • Manage the schedule and daily operations of the teller line
  • Make decisions and resolve issues related to daily operations of the teller line
  • Support customers and employees in resolving or escalating concerns or complaints
  • Collaborate and consult with branch employees, colleagues, and mid-level managers

Requirements:

  • 2+ years of experience assessing and meeting customer needs
  • 1+ years of leadership experience

Preferred Qualifications:

  • Leadership skills, including the ability to build, develop, and motivate a diverse work team
  • Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
  • Customer service, operations, or financial services management experience within a high-volume, fast-paced environment

Benefits:

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement


  • Lake Forest, California, United States Ewing Outdoor Supply Full time

    Branch Manager Job DescriptionEwing Outdoor Supply is seeking a dedicated and dynamic Branch Manager for our operations. As a key member of our team, you will be responsible for leading all branch operations while ensuring a high standard of customer service and operational excellence.Key Responsibilities: Direct and oversee all branch operations, including...


  • Lake Forest, California, United States Ewing Outdoor Supply Full time

    Job OpportunityEwing Outdoor Supply is seeking a dedicated and results-driven Branch Manager to lead our Lake Forest location. As a key member of our team, you will be responsible for overseeing all branch operations, ensuring exceptional customer service, and driving sales and profitability.The ideal candidate will possess strong leadership skills, a...


  • Lake Forest, California, United States Ewing Outdoor Supply Full time

    Job OpportunityEwing Outdoor Supply is seeking a dedicated and results-driven Branch Manager to lead our Lake Forest location. As a key member of our team, you will be responsible for driving branch operations, ensuring exceptional customer service, and fostering a high-performing team.The ideal candidate will possess strong leadership skills, a commitment...


  • Lake Forest, California, United States TruGreen Limited Partnership Full time

    Job Description:We are seeking a highly skilled and motivated Business Operations Manager to join our team at TruGreen Limited Partnership. As a Business Operations Manager, you will be responsible for leading a team of professionals in the management of our branch operations, ensuring that our customers receive the highest level of service and that our...


  • Lake Forest, California, United States Wells Fargo Full time

    About this RoleWe are seeking a highly skilled and experienced Branch Manager to lead our team in the Foothills Orange County District. As a Branch Manager, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to...

  • Teller Manager

    2 weeks ago


    Lake Forest, California, United States Consumers Credit Union Full time

    IVT Manager Job DescriptionOverview:The IVT Manager will lead the development, implementation, and update of an Interactive Video Teller (IVT) Business Plan for leadership. This role will oversee daily operations, focusing on member satisfaction, and drive key initiatives to improve the member experience.Key Responsibilities:Develop and implement IVT...


  • Lake Forest, California, United States Avidex Full time

    About UsAvidex is a leading player in the audiovisual and IT integration industry, delivering cutting-edge solutions to a diverse range of clients. We pride ourselves on innovation, technical expertise, and a commitment to excellence. As we continue to expand, we are seeking a highly skilled and experienced Director of Operations to join our dynamic team in...

  • Branch Manager

    1 month ago


    South Lake Tahoe, California, United States Emprise Bank Full time

    Job Opportunity: Branch ManagerAt Emprise Bank, we are dedicated to empowering our communities to thrive. As a Branch Manager, you will play a crucial role in managing day-to-day branch operations, building staff accountability, and driving customer service excellence.Key Responsibilities:Establish and communicate branch goals and objectives, aligning with...


  • Lake Forest, California, United States TruGreen Full time

    Job DescriptionTruGreen is seeking a highly motivated and detail-oriented General Manager in Training to join our team. As a General Manager in Training, you will be responsible for learning and developing the skills necessary to manage a branch, including sales, service, and branch office functions.ResponsibilitiesAssumes leadership of an entire branch...


  • Lake Elsinore, California, United States WELLS FARGO BANK Full time

    About Wells FargoWells Fargo is a leading financial services company that offers a wide range of banking, investment, and insurance products and services. We are committed to helping our customers achieve their financial goals and live their best lives.About the RoleWe are seeking a highly motivated and experienced Branch Manager to join our team. As a...


  • South Lake Tahoe, California, United States Cadence Bank Full time

    About the RoleAs an Assistant Branch Manager II at Cadence Bank, you will play a vital role in supporting the Branch Manager in the daily activities of the branch office. This position requires strong leadership skills, excellent communication, and a passion for delivering exceptional customer service.Key ResponsibilitiesAssist the Branch Manager in all...

  • Branch Manager

    2 weeks ago


    South Lake Tahoe, California, United States Airgas Full time

    Job Title: Branch Manager - Industrial GasesWe are seeking an experienced Branch Manager to lead our industrial gases team at Airgas. As a key member of our management team, you will be responsible for driving sales growth, managing branch operations, and ensuring exceptional customer service.Key Responsibilities:Manage branch personnel, including hiring,...


  • Lake Forest, California, United States TruGreen Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented General Manager Trainee to join our team at TruGreen. As a General Manager Trainee, you will be responsible for assisting in the management of a branch, including supervising staff, managing finances, and developing sales and marketing strategies.Key Responsibilities:Assist in the...

  • Branch Manager

    2 weeks ago


    South Lake Tahoe, California, United States Airgas Full time

    Job Title: Branch Manager - Industrial Gas SalesJob Summary:We are seeking an experienced Branch Manager to lead our retail branch in El Dorado, AR. The successful candidate will be responsible for managing all aspects of branch operations, including sales, sales growth, budgeting, and customer service.Key Responsibilities:Manage all branch personnel in...


  • Lake Forest, California, United States Morrie's Auto Group Full time

    About Us:Morrie's Auto Group is a leading auto retailer in the Midwest, committed to growing and training career-oriented employees into management roles within the company. We strive to be the preferred and trusted provider for our team members and customers, with a comprehensive portfolio of OEM brands and multiple stores across Minnesota, Wisconsin, and...

  • Operations Manager

    2 months ago


    Lake Forest, California, United States Hampton Products Full time

    Job DescriptionJob Summary:Hampton Products is seeking a highly motivated and experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for supervising and directing the activities of employees in the assigned area, ensuring the team achieves its goals.Key Responsibilities:Safety: Ensure adherence to company...


  • Lake Isabella, California, United States Edward Jones Full time

    About the RoleWe are seeking a highly skilled and motivated Branch Office Administrator to join our team at Edward Jones. As a key member of our branch team, you will play a critical role in delivering exceptional client service and supporting the financial advisor in achieving their goals.Key ResponsibilitiesDevelop and maintain strong relationships with...


  • Lake Forest, California, United States Pep Boys Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Service Manager to join our team at Pep Boys. As a key member of our service team, you will be responsible for supporting the service and tire team under the direction of the Manager, Store Service.Key ResponsibilitiesAssist in driving sales across service labor, parts, tires, and fleet...


  • Lake Forest, California, United States OneCruit LLC Full time

    Job OverviewWe are seeking a skilled Utility Operator to join our team at OneCruit LLC. As a key member of our operations team, you will provide critical support to our DT and CNC departments, ensuring the smooth operation of our manufacturing processes.Key Responsibilities:Manage raw materials, ensuring adequate supplies for each work order.Perform chip...


  • Lake Forest, California, United States Allina Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Operations Associate to join our team at Allina Health Group Forest Lake. As a key member of our patient access team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesGreet and welcome patients to our clinic,...