Clinical Operations Associate

3 days ago


Lake Forest, California, United States Allina Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Operations Associate to join our team at Allina Health Group Forest Lake. As a key member of our patient access team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.

Key Responsibilities
  • Greet and welcome patients to our clinic, providing a warm and welcoming experience.
  • Collect demographic and financial data, entering information into our electronic medical record system.
  • Assist patients with telephone encounters, providing clear and concise information.
  • Collect co-pays and/or remaining balances, ensuring accurate and timely processing.
  • Perform end-of-day reconciliation, ensuring accuracy and attention to detail.
Requirements
  • High school diploma or equivalent required; associate's or vocational degree preferred.
  • 1-2 years of experience in a customer service, clerical, or business office environment.
  • Basic computer skills, including Microsoft Office products (Word, Outlook, and Excel).
  • Medical terminology knowledge preferred.
What We Offer
  • Benefit-eligible position.
  • Opportunity to work in a dynamic and supportive team environment.
  • Professional growth and development opportunities.


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