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Healthcare Customer Support Specialist

2 months ago

Springfield, Illinois, United States Biolife Plasma Services Full time

Healthcare Customer Support Specialist

Location: Springfield, Missouri

Are you passionate about enhancing the lives of others? Join BioLife Plasma Services as a Plasma Center Technician and contribute to a mission focused on creating life-saving therapies for individuals with rare conditions. As an integral part of our team, you will be responsible for delivering outstanding customer support, maintaining patient records, and collaborating with a dedicated group of professionals. If you possess strong multitasking abilities, attention to detail, and a friendly demeanor, we encourage you to explore this opportunity.

Key Responsibilities:

  • Deliver exceptional customer support
  • Maintain and manage patient medical records
  • Recognize and implement opportunities for process enhancements
  • Collaborate effectively within a team-oriented environment
  • Exhibit reliability and adaptability in work schedules
  • Acquire skills in phlebotomy procedures

Qualifications:

  • High school diploma or equivalent required
  • Willingness to work evenings, weekends, and holidays
  • Physical capabilities including bending, lifting, and fine motor skills
  • Prior experience in customer service is preferred

Become a part of BioLife Plasma Services and engage in a role that makes a meaningful difference in the community. We look forward to welcoming you to our team.