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Sales and Customer Service Leader

2 months ago


Haverhill, Massachusetts, United States Foot Locker Full time


**Job Summary:**

As an Assistant Manager at Foot Locker, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales. Your primary goal will be to ensure that customers have a positive shopping experience, and that the store meets its sales and operational expectations.


**Key Responsibilities:**

• Coach and motivate your team to achieve sales goals and provide excellent customer service

• Ensure that customers are knowledgeable about all products offered by Foot Locker

• Collaborate with colleagues to provide a seamless shopping experience

• Analyze sales data and operational metrics to identify areas for improvement

• Develop and implement strategies to increase sales and customer satisfaction


**Requirements:**

• 2+ years of retail management experience

• Proven track record of driving sales growth and improving customer satisfaction

• Strong leadership and communication skills

• Ability to work in a fast-paced environment and adapt to changing priorities

• High school diploma or equivalent required; bachelor's degree preferred