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Sales and Customer Service Leader
2 months ago
**Job Summary:**
As an Assistant Manager at Foot Locker, you will be responsible for leading a team of sales associates to deliver exceptional customer service and drive sales. Your primary goal will be to ensure that customers have a positive shopping experience, and that the store meets its sales and operational expectations.
**Key Responsibilities:**
• Coach and motivate your team to achieve sales goals and provide excellent customer service
• Ensure that customers are knowledgeable about all products offered by Foot Locker
• Collaborate with colleagues to provide a seamless shopping experience
• Analyze sales data and operational metrics to identify areas for improvement
• Develop and implement strategies to increase sales and customer satisfaction
**Requirements:**
• 2+ years of retail management experience
• Proven track record of driving sales growth and improving customer satisfaction
• Strong leadership and communication skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• High school diploma or equivalent required; bachelor's degree preferred