Customer Service Representative

2 weeks ago


Haverhill, Massachusetts, United States Hyundai of North Charleston Full time
About Us

The Krause Auto Group has been a leader in the automotive industry for over 30 years, driven by our commitment to customer and employee satisfaction. We believe in creating a positive work environment where every employee is valued and supported.


Our Company Culture

We offer a unique opportunity to grow with our company portfolio, which includes 12 brands across 4 states. Our goal is to help people grow, promote from within, and celebrate individual success stories.


What We Offer
  • Competitive Benefits
    • Medical, Dental, Vision Insurance
    • 401k
    • Paid Vacations
    • Holiday lunches/grill outs
    • Employee appreciation celebrations

  • Opportunities for Growth
    • Participate in team and process development sessions
    • Utilize CRM tracking system daily


Responsibilities
  • Answer customer calls and establish follow-up with sales appointments
  • Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show

Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with a collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



  • Haverhill, Massachusetts, United States SpeeDee Oil Change and Auto Service Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at SpeeDee Oil Change and Auto Service.Key Responsibilities:Provide...


  • Haverhill, Massachusetts, United States Metropolitan Linen Service Corp Full time

    About Metropolitan Linen ServicesMetropolitan Linen Services is a family-owned and operated company with a rich history dating back to 1981. We provide linen and uniform rental services to restaurants, hotels, foodservice companies, country clubs, and banquet facilities in the New England region.Job SummaryWe are seeking a highly motivated and...


  • Haverhill, Massachusetts, United States Metropolitan Linen Service Corp Full time

    About Metropolitan Linen ServicesMetropolitan Linen Services is a family-owned and operated company with a rich history dating back to 1981. We provide linen and uniform rental services to restaurants, hotels, foodservice companies, country clubs, and banquet facilities in the New England region.Job SummaryWe are seeking a highly motivated and...


  • Haverhill, Massachusetts, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at SpeeDee Oil Change and Auto Service. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and promoting our services.Key ResponsibilitiesCustomer ServiceGreet...


  • Haverhill, Massachusetts, United States State Farm Insurance Full time

    As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our valued clients. Your key responsibilities will include:Key Responsibilities:Assisting customers with inquiries, complaints, and policy changesProviding accurate and timely information regarding insurance products and...


  • Haverhill, Massachusetts, United States Woodsville Guaranty Savings Bank Full time

    Customer Service Representative Job DescriptionAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Woodsville Guaranty Savings Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and...


  • Haverhill, Massachusetts, United States Aucera Full time

    Job OpportunityWe are seeking a skilled Call Center Representative to join our team at Aucera. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesAs a Call Center Representative, you will be responsible for:Answering customer inquiries and resolving...


  • Haverhill, Massachusetts, United States Metropolitan Linen Service Corp Full time

    Customer Service Admin Job DescriptionMetropolitan Linen Services is a family-owned and operated company since 1981, providing linen and uniform rental services to restaurants, hotels, foodservice companies, country clubs, and banquet facilities. We are seeking a highly skilled Customer Service Admin to join our dynamic team.Key Responsibilities:Provide...


  • Haverhill, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your primary goal will be to ensure that every customer has a positive and engaging experience when interacting with our team.Key Responsibilities:Greet...


  • Haverhill, Massachusetts, United States Metropolitan Linen Service Corp Full time

    Customer Service Admin Job DescriptionMetropolitan Linen Services is a family-owned and operated company that has been providing linen and uniform rental services to restaurants, hotels, foodservice companies, country clubs, and banquet facilities since 1981. We are seeking a highly motivated and detail-oriented Customer Service Admin to join our dynamic...


  • Haverhill, Massachusetts, United States Enterprise Holdings Full time

    Job Title: Customer Service RepresentativeEnterprise Mobility is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for ensuring a positive experience for all customers by providing accurate and efficient transactions, offering company-approved...


  • Haverhill, Massachusetts, United States Frontier Logistics, LP Full time

    Job Title: Customer Services RepresentativeAt Frontier Logistics, LP, we are seeking a highly skilled and dedicated Customer Services Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Haverhill, Massachusetts, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...


  • Haverhill, Massachusetts, United States The Spinx Company, LLC Full time

    The role of a Customer Service Representative at The Spinx Company requires the employee to work effectively in a team environment, providing outstanding customer service and conducting various financial transactions with accuracy and efficiency.Key Responsibilities:Provide exceptional customer service to internal and external customersAccurately and...


  • Haverhill, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...


  • Haverhill, Massachusetts, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...


  • Haverhill, Massachusetts, United States Window World of Boston Full time

    Job SummaryWindow World is seeking highly motivated professionals to provide exceptional customer service and support for our residential exterior remodeling products. As a Customer Service Representative, you will work with current and potential customers to manage a high volume of inbound and outbound calls, schedule appointments, and record customer...


  • Haverhill, Massachusetts, United States SpeeDee Oil Change and Auto Service Full time

    Customer Service Associate Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining a positive and professional work environment.Key...


  • Haverhill, Massachusetts, United States Hyundai of North Charleston Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Hyundai of North Charleston. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and provide timely follow-up...


  • Haverhill, Massachusetts, United States The Spinx Company, LLC Full time

    Job Summary:The Spinx Company, LLC is seeking a highly skilled and customer-focused individual to join our team as a Core Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, accurately and efficiently conducting various financial transactions, and working effectively in a...