Care Management Coordinator

2 days ago


Utica, New York, United States UCP Madison County Full time
  • Job Summary: We are seeking a skilled Care Management Coordinator to join our team at Upstate Caring Partners (UCP Madison County)
  • About the Role: The CCBHC Case Manager works within the Community Health and Behavioral Services (CHBS) program and is responsible for addressing Social Determinants of Health (SDOH) needs of individuals presenting to CHBS.
  • Key Responsibilities:
    • Assist individuals in attaining stability across all life domains.
    • Provide comprehensive Targeted Case Management (TCM) services and collaborative, hands-on Psychiatric Rehabilitation Services (PRS) to clients who are having problems due to crisis, barriers to obtaining services and/or in need of skill development to strengthen personal and community life.
    • Work closely with all members of the CHBS multi-disciplinary team and maintain a monthly caseload of individuals and families.
    • Coordinate care across settings and providers to ensure seamless transitions for clients across the full spectrum of health services.
    • Provide advocacy, translation, psychoeducation, skill development, accompaniment and linkage to care for all the services that will help clients increase personal and family stability and achieve recovery goals.
    • Collaborate with all multi-disciplinary team members to maximize integration of care across all systems and programs.
    • Provide comprehensive hands-on training to enhance coping skills, social skills, and daily living skills.
    • Provide rapid intensive intervention to homeless individuals with a suspected or documented mental illness/substance use problem and assist them in developing and maintaining stability in their lives.
    • Participate in agency or community activities as part of the treatment team that may include meetings, trainings, committees and community events.
    • Engage in outreach efforts to promote awareness of CHBS services.
  • Requirements: High School Diploma or GED required and 1-3 years of relevant work experience in a behavioral health setting OR a Bachelor's Degree. Must complete required training within three months of hire date and not to exceed six months of employment.
  • What We Offer: Competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Employee Assistance Program (EAP) Tuition Reimbursement
  • About Us: Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families.


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