Customer Experience Liaison
13 hours ago
This is an in-office position, Monday - Friday, 8:00am - 5:00pm. The Customer Experience Officer supports the overall business plan and strategic direction of the organization by coordinating the customer closing experience. This position is responsible for order entry, file setup, and basic file processing; may also be called upon to create and/or manage office reports.
Key Responsibilities- Model and hold others accountable to the Land Title culture and act as a coach and mentor to others in the organization.
- Answer customer inquiries in a timely and accurate manner.
- Coordinate daily closing activities, including closing room schedules, calendars, meetings, and events.
- Process incoming customer orders by following work procedures for New Order Entry.
- Compile personal profile information of sellers, buyers, and borrowers in customer management software.
- Assist in creation, preparation, and distribution of reports in support of the organization.
- Compile data for over/short report and escheating.
- Provide administrative assistance with document distribution, typing reports and memos, maintaining computer-based and paper files, order and maintenance of office supplies, and performing other clerical tasks.
- Participate in department marketing activities, which may include attending after-hours functions as requested or required.
- Other related duties as assigned.
- Excellent written and verbal communication skills.
- Exceptional interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- High school diploma or equivalent required.
- Customer service experience strongly preferred.
- Proficiency with E-mail, Microsoft Office Suite, and Internet.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- The salary range for this position is $36,000 - $44,000 annually.
- In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half.
- There is potential for an annual employee profit-sharing bonus based upon company performance.
- Medical, dental, vision insurance.
- Teledoc services.
- Life insurance.
- Traditional and Roth 401K retirement options with company match.
- Short-term and long-term disability.
- Vacation and Sick time.
- Land Title Paid Leave Program.
- 10 paid holidays.
- Employee Assistance Program (EAP).
- Educational Reimbursement and Training opportunities.
- Title and Closing reimbursement discounts.
- Bus Pass.
-
Customer Experience Liaison
2 weeks ago
Colorado Springs, Colorado, United States Land Title Full timeAbout the RoleThis is an in-office position, Monday - Friday, 8:00am - 5:00pm. The Customer Experience Officer supports the overall business plan and strategic direction of the organization by coordinating the customer closing experience.Key ResponsibilitiesModel and uphold the Land Title Guarantee Company culture, serving as a coach and mentor to others in...
-
Customer Experience Liaison
21 hours ago
Colorado Springs, Colorado, United States Land Title Full timeJob SummaryThis is an in-office position, Monday - Friday, 8:00am - 5:00pm. Key Responsibilities:Model and uphold the Land Title Guarantee Company culture, serving as a coach and mentor to others in the organization Respond to customer inquiries in a timely and accurate manner Coordinate daily closing activities, including scheduling, calendars, meetings,...
-
Customer Service Liaison
1 month ago
Colorado Springs, Colorado, United States Sarah Wright - State Farm Agent Full timeJob OverviewSarah Wright - State Farm Agent is seeking a highly motivated and results-driven Customer Service Liaison to join our team. As a key member of our agency, you will play a critical role in building and maintaining strong relationships with our clients.Key ResponsibilitiesLead Generation and Qualification: Develop and implement strategies to...
-
Marketing Liaison
3 days ago
Colorado Springs, Colorado, United States Restaurant Depot Full timeJob Title: Marketing LiaisonJob Summary:Restaurant Depot is seeking a Marketing Liaison to increase the customer base by maintaining relationships with existing customers and developing new relationships with small business owners, restaurants, hotels, hospitals, schools, and other institutions in the areas surrounding the warehouse.Key...
-
Customer Service Liaison
6 hours ago
Colorado Springs, Colorado, United States State Farm Insurance Full timeCustomer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers, ensuring their insurance needs are met with professionalism and empathy.Key Responsibilities:Assist...
-
Clinical Services Liaison
3 days ago
Colorado Springs, Colorado, United States Ascend Clinical Full timeJob Title: Clinical Services LiaisonAt Ascend Clinical, we are seeking a highly skilled Clinical Services Liaison to join our team. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clinical clients.Responsibilities:Provide timely and effective support to clinical clients via phone and...
-
Insurance Agency Liaison
17 hours ago
Colorado Springs, Colorado, United States Farmers Insurance Full timeJob OverviewWe are seeking a highly skilled and licensed insurance staff to join our team at Farmers Insurance. As a liaison between our customers and our agency, you will play a crucial role in providing exceptional service and support.Key ResponsibilitiesManage incoming calls and respond to customer inquiries in a timely and professional mannerGenerate...
-
Customer Experience Specialist
4 days ago
Colorado Springs, Colorado, United States DriveTime Full timeJob Title: Customer Experience GuideDriveTime Family of Brands is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Guide. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless sales experience for our customers.Responsibilities:Provide...
-
Sales Associate Investor Liaison
4 weeks ago
Colorado Springs, Colorado, United States T. Rowe Price Group, Inc. Full timeJob SummaryWe are seeking a highly skilled Sales Associate Investor Liaison to join our team at T. Rowe Price Group, Inc.About the RoleAs a Sales Associate Investor Liaison, you will serve as the primary point of contact for inbound participant service requests. You will respond to inquiries regarding investment, mutual fund, and account information, and...
-
Customer Experience Representative
3 weeks ago
Colorado Springs, Colorado, United States BrokerHunter Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Representative to join our team at BrokerHunter. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels.Key Responsibilities:Deliver outstanding customer experiences through phone, email, and...
-
Customer Experience Associate
4 weeks ago
Colorado Springs, Colorado, United States Best Buy Full time{"title": "Customer Experience Specialist", "description": "**About the Role**As a Customer Experience Specialist at Best Buy, you will be the face of our company for every customer who visits our stores. You will be obsessed with finding the right solutions to fit each person\u2019s immediate and future needs.**Key Responsibilities**\u2022 Greet, welcome,...
-
Customer Experience Specialist
4 weeks ago
Colorado Springs, Colorado, United States Balfour Beatty Investments & Communities Full timeAbout the RoleA Customer Experience Specialist is a key member of our team, responsible for delivering exceptional living experiences for our residents. This role involves a wide range of property marketing, sales, and customer engagement activities.Key ResponsibilitiesManage and respond to all community inquiries, ensuring a high level of resident...
-
Customer Experience Specialist
15 hours ago
Colorado Springs, Colorado, United States John Carrizzo American Family Insurance Full timeCustomer Loyalty SpecialistAt John Carrizzo American Family Insurance, we're seeking a skilled Customer Loyalty Specialist to join our team. As a key member of our agency, you'll play a vital role in building and maintaining strong relationships with our customers.Key Responsibilities:Develop and implement strategies to foster customer loyalty and...
-
Customer Experience Representative
4 weeks ago
Colorado Springs, Colorado, United States Balfour Beatty Investments & Communities Full timeAbout the RoleA Customer Experience Specialist is a key member of our team, responsible for delivering exceptional living experiences for our residents. This role involves a wide range of property marketing, sales, and customer engagement activities.Key ResponsibilitiesManage and respond to all community inquiries, ensuring a high level of resident...
-
Customer Experience Specialist
4 weeks ago
Colorado Springs, Colorado, United States Balfour Beatty Investments Full timeAbout the RoleA Customer Experience Specialist is a key member of our team, responsible for delivering exceptional living experiences for our residents. This role involves a wide range of property marketing, sales, and customer engagement activities, including managing community inquiries, delivering resident satisfaction, and creating memorable first...
-
Customer Experience Ambassador
1 month ago
Colorado Springs, Colorado, United States Balfour Beatty Investments & Communities Full timeAbout the RoleA Customer Experience Specialist is a key member of our team, responsible for delivering exceptional living experiences to our residents. This role involves a wide range of property marketing, sales, and customer engagement activities.Key ResponsibilitiesManage and respond to all community inquiries in accordance with our Exceptional Living...
-
Counter-Drone Systems Liaison Officer
2 days ago
Colorado Springs, Colorado, United States Torch Technologies Full timeJob Title: Counter-Drone Systems Liaison OfficerJob Summary:Torch Technologies is seeking a highly skilled Counter-Drone Systems Liaison Officer to represent the Joint Counter-Drone Systems Office at the US Northern Command (NORTHCOM) in Colorado Springs, CO. The successful candidate will provide on-site Counter-Drone Systems subject matter expertise and...
-
Customer Experience Specialist
5 days ago
Colorado Springs, Colorado, United States Smashburger Full timeBe a Part of Our Smashburger Team!We're looking for a skilled Guest Service Expert to join our team at Smashburger. As a key member of our crew, you'll be responsible for delivering exceptional customer service and ensuring every guest has an unforgettable experience.Main Responsibilities:Provide Gold Standard service to every guest, ensuring their needs are...
-
Retail Customer Experience Associate
3 days ago
Colorado Springs, Colorado, United States Marshalls Full timeCustomer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture.Key Responsibilities:Role model established customer experience practices with internal and external customers.Support and embody a positive store culture...
-
Colorado Springs, Colorado, United States Della Infotech Full timeSchedule Details:Available to work Monday through Friday, between 7am and 6pm, with a 40-hour workweek. Full-time, day shifts are required. As needed, holidays may be required. No licenses are necessary, but a high school diploma or GED is required. One year of recent call center or administrative experience is also necessary, along with basic computer...