Technical Support Specialist

1 day ago

St Petersburg, United States Intelliswift Full time
Job Summary

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Intelliswift. As a key member of our support team, you will be responsible for providing exceptional technical support to our end-users, resolving hardware and software issues, and ensuring seamless service delivery.

Key Responsibilities
  • Provide technical support to end-users via multiple channels, including on-site support, phone, and remote access.
  • Install, configure, troubleshoot, and resolve problems on a variety of hardware and software.
  • Monitor call tracking systems for new incidents, requests, and tasks, and troubleshoot and resolve client issues per service level agreements.
  • Document activity in call tracking systems and communicate technical information to non-technical audiences.
  • Complete installations of corporate standard software images and stay up-to-date with company and department policies and procedures.
  • Effectively communicate system issues to clients, peers, and management, and participate in testing new product releases and enhancements.
  • Conduct advanced hardware troubleshooting and initiate warranty processes as required.
Requirements
  • Minimum of an H.S. diploma and three (3) years of relevant experience in a technical helpdesk or other technical support environment.
  • Advanced technical knowledge of computer hardware, software, operating systems, mobile devices, networking, business applications, and security products.
  • Ability to communicate technical information to non-technical audiences and document activity in call tracking systems.
Preferred Qualifications
  • B.S. in Computer Science, MIS, or related degree.
  • Experience with ServiceNow, GoToAssist, Proprietary Software, Chrome, VPN F5 and Global Protect, Office 365, and Exchange Online.

We offer a competitive pay rate range of $30/hr. to $32/hr. on W2, hybrid onsite work arrangement, and opportunities for professional growth and development.

  • Technical Support Specialist

    2 weeks ago

    St. Petersburg, United States Intelliswift Full time

    Job Title: End User Support SpecialistAt Intelliswift, we are seeking a highly skilled and experienced End User Support Specialist to join our team. As an End User Support Specialist, you will be responsible for providing technical support to our end-users, troubleshooting and resolving hardware and software issues, and ensuring that our systems and...

  • Technical Support Specialist

    4 weeks ago

    St Petersburg, United States Intelliswift Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Intelliswift. As a Technical Support Specialist, you will be responsible for providing second-level technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support to...

  • Technical Support Specialist

    3 weeks ago

    St. Petersburg, United States Intelliswift Full time

    Job Title: End User Support SpecialistAt Intelliswift, we are seeking a highly skilled End User Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance to end-users, troubleshooting and resolving hardware and software issues, and ensuring the smooth operation of our technology...

  • Technical Support Specialist

    2 weeks ago

    St Petersburg, United States Intelliswift Full time

    Job Title: End User Support SpecialistAt Intelliswift, we are seeking a highly skilled End User Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing second-level technical support to our end-users, ensuring they have a seamless experience with our technology infrastructure.Key...

  • Technical Support Specialist

    2 weeks ago

    St Petersburg, United States Raymond James Financial Services Full time

    Job SummaryAs a Technical Support Specialist at Raymond James Financial Services, you will provide first-level software and hardware support to assigned functional areas. This role requires specialized knowledge and skills obtained through training and experience.Key ResponsibilitiesProvide technical support to end-users in the acquisition, implementation,...

  • Technical Support Specialist

    2 weeks ago

    St. Petersburg, FL, USA, United States Raymond James Financial Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to provide first-level software and hardware support to our functional areas in the acquisition, implementation, and operation of end-user systems.Key ResponsibilitiesProvide technical assistance and support to end-users in the use of software and hardware systems.Collaborate with...

  • Technical Support Specialist

    4 weeks ago

    St. Petersburg, United States Omnicell Full time

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Omnicell. As a Technical Support Engineer, you will be responsible for providing technical support to customers, internal technical support staff, and field support staff, focused on diagnosing, troubleshooting, and repairing Omnicell products.Key ResponsibilitiesOwn,...

  • Technical Support Specialist

    1 week ago

    St. Petersburg, United States Raymond James Financial Services Full time

    Job SummaryWe are seeking a highly skilled Technical Liaison to provide first-level software and hardware support to our assigned functional areas. As a key member of our team, you will play a critical role in the acquisition, implementation, and operation of end-user business systems.Key ResponsibilitiesProvide technical support and troubleshooting for...

  • Technical Support Specialist

    4 weeks ago

    St. Petersburg, United States Raymond James Financial Services Full time

    Job SummaryWe are seeking a highly skilled Tech Liaison to provide first-level software and hardware support to our functional areas. As a key member of our team, you will utilize your technical expertise to ensure seamless operation of our end-user systems.Key ResponsibilitiesProvide technical support to assigned functional areas, utilizing specialized...

  • Technical Support Specialist

    2 weeks ago

    St. Petersburg, United States Raymond James Financial Services Full time

    Job SummaryWe are seeking a highly skilled Technical Liaison to provide first-level software and hardware support to our assigned functional areas. As a key member of our team, you will utilize your specialized knowledge and skills to ensure the smooth acquisition, implementation, and operation of our end-user business systems.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    3 weeks ago

    St. Petersburg, United States Raymond James Financial Services Full time

    Job SummaryWe are seeking a highly skilled Tech Liaison to provide first-level software and hardware support to our assigned functional areas. As a key member of our team, you will utilize your specialized knowledge and skills to ensure the smooth acquisition, implementation, and operation of our end-user business systems.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    2 weeks ago

    St Louis, Missouri, United States Bahama Consulting Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Bahama Consulting. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...

  • Technical Support Specialist

    2 weeks ago

    St Louis, Missouri, United States BAHAMA Consulting Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at BAHAMA Consulting. As a Technical Support Specialist, you will be responsible for providing daily support for our computing desktop, including operating system, software installation and maintenance, and hardware.Responsibilities:Provide technical...

  • Technical Support Specialist

    2 weeks ago

    St Louis, Missouri, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will provide advanced technical advice and guidance on the installation, adaptation, configuration, and enhancement of our technical products and programs.Key ResponsibilitiesProvide Tier III problem resolution on the...

  • Technical Support Specialist

    8 hours ago

    St Louis, Missouri, United States Bahama Consulting Full time

    Job Title: Technical Support SpecialistAt BAHAMA Consulting, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...

  • Technical Support Specialist

    2 weeks ago

    st. louis, United States BAHAMA Consulting Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at BAHAMA Consulting. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Key...

  • Technical Support Specialist

    2 weeks ago

    St. Louis, United States ICONMA Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ICONMA. As a Technical Support Specialist, you will be responsible for providing daily support for the computing desktop, including operating system, software installation and maintenance, and hardware.Key ResponsibilitiesDesktop Support: Provide daily support for the...

  • Technical Support Specialist

    3 weeks ago

    St Louis, Missouri, United States Enterprise Holdings Full time

    Job Title: Technical Support Specialist We are seeking a highly skilled Technical Support Specialist to join our Enterprise Car Sales Technology Support Team. As a Technical Support Specialist, you will play a critical role in providing advanced technical support, business analysis, and project management to ensure the reliability and efficiency of our...

  • IT Support Specialist

    4 weeks ago

    St. Petersburg, United States Cherokee Federal Full time

    Job DescriptionCherokee Federal is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring that they have the tools and resources they need to perform their jobs efficiently.Key Responsibilities:Provide Tier One and Two...

  • Technical Support Specialist

    1 month ago

    St Louis, Missouri, United States OneZero Solutions Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at OneZero Solutions. As a key member of our support team, you will provide expert-level technical support on complex hardware and software issues, leveraging specialized training to resolve advanced help desk inquiries efficiently.Key ResponsibilitiesProvide...