US Quality Assurance Specialist
2 days ago
Braskem is seeking a highly skilled US Quality Engineer to join our team. As a key member of our Global Quality department, you will be responsible for coordinating the entire client complaint process and ensuring the highest level of quality in our products.
Key Responsibilities:- Manage client complaints from receipt to conclusion, including warehouse/logistics, product quality, and commercial complaints.
- Collaborate with research, application, and process technology engineers to investigate and propose solutions to internal quality issues and external customer quality issues.
- Track the cost of non-quality in the client complaints process.
- Organize and facilitate client audits in the plants.
- Ensure corrective action plan management working in conjunction with regional Quality Assurance.
- Facilitate information gathering in response to client requests, including questionnaires and supplier quality manuals/quality agreements.
- Identify and lead Quality Improvement opportunities and projects.
- Drive and coordinate special client requirements, being the focal point between the request and the owners of the information to issue an organizational response through an official letter and/or evidence from Braskem.
- Minimum of a Bachelor of Science in Engineering with at least 10 years of work experience.
- Trained as an ISO 9001:2015 Internal Auditor.
- Knowledge of polypropylene - understanding of additives, product characteristics, etc.
- Knowledge of product testing.
- Six Sigma/Lean Project implementation experience.
- Sound mathematical/statistical and technical skills.
- Good Investigation (root cause analysis) and problem-solving skills with excellent attention to detail.
- Ability to think logically and methodically.
- Good interpersonal and organizational skills.
- Excellent verbal and written communication skills.
- Decision making ability coupled with the ability to work independently and proactively.
- Competitive pay package.
- Medical, Dental, and Vision Benefits.
- Retirement Benefits.
- Maternity and Paternity Leave.
- Life Insurance.
- Short- and Long-Term Disability Insurance.
- Teladoc.
- A wide range of voluntary benefits like Pet Insurance, Legal and ID Theft Insurance.
- Flexible work schedules like 9/80 schedules for eligible team members.
Braskem is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to providing reasonable accommodations to qualified candidates and employees according to applicable law. If you require reasonable accommodation as part of the application process, please contact the Talent Acquisition team.
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