Patient Access Representative

3 days ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
Job Overview

Presbyterian Healthcare Services is seeking a motivated and detail-oriented Patient Access Advocate to join our team. As a key member of our front office team, you will be responsible for ensuring a smooth and efficient patient experience.

Key Responsibilities
  • Welcome patients and visitors to the office, check in patients, and manage payments
  • Verify insurance coverage and process paperwork
  • Manage patient files and maintain accurate records
  • Answer phone calls and direct them to the appropriate team member
  • Provide exceptional customer service and create a positive experience for patients
Requirements
  • High school diploma or equivalent required; prior healthcare experience or customer service background preferred
  • Strong multitasking and prioritization skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and conflict resolution skills
What We Offer

As a Patient Access Advocate at Presbyterian Healthcare Services, you will have the opportunity to work in a dynamic and innovative environment that values teamwork and patient-centered care. We offer competitive pay, benefits, and opportunities for professional growth and development.



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