Patient Access Representative II

3 weeks ago


Lebanon, New Hampshire, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Perform scheduling, registration, and patient pre-admission and admission functions to support departmental efficiencies.
  • Obtain complete and accurate patient demographic information, ensuring compliance with financial and cash control policies and procedures.
  • Employ proper and compliant patient liability collection techniques before, during, and after date of service.
  • Provide world-class customer service, greeting patients and families in a professional and courteous manner.
  • Assist with scheduling diagnostic procedures, entering data in scheduling systems, and providing customers with appointment instructions.
  • Verify insurance, benefits, coverage, and eligibility, and secure inpatient visit notifications to payors.
Requirements
  • High school diploma or equivalent required.
  • 0-1 year of experience in a customer service role, preferably in a medical facility or health insurance setting.
  • Some college coursework preferred.
  • Minimum typing skills of 35 wpm.
  • Demonstrated working knowledge of PC/CRT/printer.
  • Knowledge of function and relationships within a hospital environment preferred.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hospital administration.
  • Can work in patient care locations which include potential exposure to life-threatening patient conditions.


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