Customer Service Representative I
5 days ago
Job Summary
The primary purpose of this role is to provide exceptional customer service to borrowers by resolving their inquiries and concerns regarding their mortgage loans. This position requires strong communication skills, problem-solving abilities, and a commitment to delivering high-quality service.
Key Responsibilities
- Respond to borrower inquiries via phone, ensuring timely and effective resolution of issues.
- Research and resolve customer complaints, updating the servicing system with relevant notes and comments.
- Prioritize tasks to meet business needs, completing assigned outbound calls as needed.
- Ensure customer satisfaction by completing follow-up tasks and maintaining accurate records.
Requirements
- High school diploma or equivalent required.
- General call center experience preferred.
- Experience with loan servicing a plus.
Benefits
Our comprehensive benefits package includes medical, dental, and vision insurance, as well as short-term and long-term disability insurance, basic life insurance, and a 401(k) plan. We also offer 10 employer-paid holidays and supplemental benefits, including life insurance, critical illness, and accident plans.
Work Environment
This role is typically performed in a standard office environment, requiring the ability to work in a fast-paced setting and multitask effectively. The physical demands of this position include standing, walking, sitting, and using arms, hands, and fingers to reach, handle, or touch.
-
Customer Service Representative
1 month ago
Meriden, Connecticut, United States Planet Home Lending Full timeJob SummaryThe primary purpose of the Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls.Key ResponsibilitiesRespond to borrower inbound calls concerning their account, ensuring high-quality service, adhering to productivity, and regulatory requirements.Prioritize the...
-
Customer Service Representative
4 weeks ago
Meriden, Connecticut, United States Domino's Pizza LLC Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Take orders and respond to...
-
Customer Service Representative
2 weeks ago
Meriden, Connecticut, United States U-Haul Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers, ensuring their needs are met...
-
Customer Service Representative
4 weeks ago
Meriden, Connecticut, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...
-
Mortgage Customer Service Representative
4 weeks ago
Meriden, Connecticut, United States Planet Home Lending Full timeJob DescriptionAt Planet Home Lending, we are seeking a highly skilled Mortgage Customer Service Representative to join our team. As a Mortgage Customer Service Representative, you will be responsible for resolving borrower inquiries on current mortgage loans received via inbound/outbound calls. You will work closely with our team to ensure high-quality...
-
Sales and Customer Service Representative
1 week ago
Meriden, Connecticut, United States Finish Line Full timeAs a Sales and Customer Service Representative at Finish Line, you will be responsible for performing sales and customer service responsibilities. Your duties will also include performing cashiering, stockroom upkeep, and store upkeep as needed. You will be expected to maintain company standards regarding personal sales metrics.Key Responsibilities:Perform...
-
Customer Service Representative
1 week ago
Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative in Meriden. The successful candidate will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide excellent service and a welcoming environment to members,...
-
Customer Service Representative
2 weeks ago
Meriden, Connecticut, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - Customer Service Rep Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Rep to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Create a great customer experience by...
-
Customer Service Representative
3 weeks ago
Meriden, Connecticut, United States Planet Home Lending Full timeJob SummaryThe primary purpose of this role is to provide exceptional customer service to borrowers by resolving their inquiries and concerns related to their mortgage loans. This involves responding to inbound calls, researching customer issues, and working towards resolution. The ideal candidate will have strong communication skills, problem-solving...
-
Customer Service Representative
2 weeks ago
Meriden, Connecticut, United States Global Partners Full timeJob Title: Guest Service Associate/CashierWe are seeking a highly motivated and customer-focused Guest Service Associate/Cashier to join our team at Global Partners. As a key member of our team, you will be responsible for providing exceptional guest service, operating the point of sale, and maintaining a clean and organized store environment.Key...
-
Customer Service Ambassador
1 week ago
Meriden, Connecticut, United States U-Haul Full timeCustomer Service RepresentativeAre you a people person looking for a career that involves helping others? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team.Responsibilities:Assist customers with U-Haul products and servicesUse smartphone-based technology to manage rentals and inventoryMove and hook up U-Haul trucks...
-
Guest Services Representative
4 weeks ago
Meriden, Connecticut, United States Extended Stay Full timeExtended Stay Guest Services RepresentativeAt Extended Stay, we're committed to providing exceptional guest experiences. As a Guest Services Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Assist guests with all inquiries and requests in a timely and professional...
-
Service Sales Representative
4 days ago
Meriden, Connecticut, United States Carrier Full timeAbout This RoleWe are seeking a skilled Service Sales Representative to join our team at Carrier. As a Service Sales Representative, you will play a crucial role in expanding our customer base and working to exceed sales targets.Key ResponsibilitiesManage and grow assigned territory and group of accounts.Achieve or exceed annual sales and gross margin...
-
Sales and Customer Service Representative
4 days ago
Meriden, Connecticut, United States Finish Line Full timeJob Summary: As a Store Associate at Finish Line, you will be responsible for performing sales and customer service responsibilities, including cashiering, stockroom upkeep, and maintaining company standards regarding personal sales metrics.Key Responsibilities:Provide exceptional customer service and sales support to customersPerform cashiering duties,...
-
Guest Services Representative
4 weeks ago
Meriden, Connecticut, United States Extended Stay Full timeExtended Stay Guest Services RepresentativeWe are seeking a highly skilled Guest Services Representative to join our team at Extended Stay. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Assist guests with all inquiries and requests in a timely and professional...
-
Team Member
1 month ago
Meriden, Connecticut, United States Northeast Foods, LLC Full timeAbout Northeast Foods, LLCWe are a growing food service company dedicated to delivering exceptional customer experiences and providing opportunities for career growth. As a Team Member, you will play a vital role in achieving our mission.Key ResponsibilitiesCustomer ServiceGreet guests with a smile and provide exceptional service to ensure customer...
-
Member Services Representative
1 month ago
Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at the Meriden YMCA. As a key member of our staff, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide excellent service and a welcoming environment to members,...
-
Member Services Representative-Meriden
4 days ago
Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at the Meriden YMCA. As a key member of our front desk team, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide excellent service and a welcoming environment to...
-
Member Services Representative-Meriden
2 weeks ago
Meriden, Connecticut, United States MERIDEN NEW BRITAIN BERLIN YOUNG MENS Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at the Meriden YMCA. As a key member of our front desk team, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide excellent service and a welcoming environment to...
-
Loan Servicing Correspondence Specialist I
4 days ago
Meriden, Connecticut, United States Planet Home Lending Full timeJob SummaryThe Loan Servicing Correspondence Specialist I position is responsible for generating written communication to serviced loan portfolios in a timely and accurate manner. This role serves as a liaison between business units/departments and print vendors to produce and track correspondence.Key ResponsibilitiesUtilize letter-producing software to...