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Sales Associate

4 weeks ago

Meriden, Connecticut, United States Carter'sOshKosh Full time
Customer Experience Expert

Carter's/OshKosh is seeking a Sales Associate to provide exceptional customer service and drive sales in our retail stores. As a key member of our team, you will be responsible for creating a welcoming and inclusive environment for our customers, showcasing our products, and meeting sales targets.

Key Responsibilities:
Greet customers with a warm smile and provide assistance with product styles, features, and benefits
Confidently and proactively resolve customer issues and balance multiple customers in a busy retail environment
Meet customer needs by assisting with omnichannel services as needed to ensure a positive shopping experience
Execute and expedite point of sale/register transactions
Complete floor replenishment and shipment as needed
Articulate current promotional events and the brand loyalty program to customers
Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

What We're Looking For:
A positive and solutions-oriented mindset
Demonstrated customer service and engagement skills
Effective and professional verbal and written communication skills
Ability to manage multiple tasks at once

What We Offer:
Competitive hourly rate
Opportunities for advancement and professional growth
Comprehensive training and development programs
A fun and inclusive work environment

Requirements:
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Ability to stand or walk for extended periods of time; climb up and down a ladder
Availability to work days, nights, weekends, and holidays as scheduled

Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer.