Property and Casualty Insurance Specialist

1 week ago


Gastonia, United States Beard Insurance Group Llc Full time
Job Overview

We are seeking a qualified Property and Casualty Insurance Specialist to join our dynamic team at Beard Insurance Group LLC. This role is essential for providing exceptional service to our clients and ensuring their insurance needs are met efficiently.

Key Responsibilities

  • Manage incoming calls and assist clients with inquiries regarding their insurance policies, ensuring all questions are addressed promptly.
  • Deliver accurate and comprehensive information to clients both over the phone and in person.
  • Process payments and issue receipts to clients, maintaining a high level of customer satisfaction.
  • Conduct regular reviews of client accounts to ensure optimal coverage and protection.
  • Provide ongoing support to policyholders, addressing any issues or concerns that may arise.
  • Communicate effectively with the agent or office manager regarding any operational challenges and propose solutions.
  • Follow up on claims as necessary to ensure timely resolution.
  • Draft and issue Home and Auto insurance policies as required.


Qualifications

  • Possession of a valid NC Property and Casualty Insurance License.
  • Experience in an insurance agency setting is preferred.
  • Exceptional customer service skills with a friendly demeanor.
  • Strong problem-solving abilities and attention to detail.
  • Proficient in spelling and grammar, with excellent business writing skills.
  • Advanced computer proficiency.
  • We are looking for a candidate interested in long-term career growth within our organization, who can effectively manage multiple phone lines while balancing the demands of client interactions and inquiries.

What We Offer

  • Paid Holidays
  • Bonus Opportunities
  • Paid Time Off (PTO)
  • Comprehensive Hands-On Training


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