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Patient Service Representative
2 months ago
We are seeking a highly skilled Patient Service Specialist to join our team. As the first point of contact for patients and visitors, you will play a critical role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Key Responsibilities- Navigate multiple complex data systems to research and/or record patient information
- Operate multi-line telephone systems; route calls and respond to general inquiries
- Register patients; update demographic and insurance information
- Make patient appointments and monitor appointment schedules daily
- 1 year of customer service experience, or successful completion of Providence internship
- Preferred qualifications: 1 year of medical office or healthcare experience, basic experience with electronic medical records and/or computerized billing systems, medical terminology experience
Providence is a comprehensive health care organization serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable. We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more.
Why Work with UsWe take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
