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Patient Transfer Specialist
2 months ago
Job Overview
This role is integral to ensuring efficient communication among healthcare professionals for the timely triage and transfer of patients. Utilizing a telephonic triage system, the coordinator will manage patient registrations through a computer-based software application.
Key Responsibilities
- Manage a multi-channel phone system to facilitate patient triage and transfer (50%)
- Input patient information into the electronic medical record system (25%)
- Dispatch emergency alert notifications as needed (10%)
- Exhibit strong computer proficiency and typing skills (10%)
- Collaborate with emergency transport personnel to coordinate urgent services (10%)
- Perform additional tasks as assigned (5%)
Required Qualifications
Minimum:
- High School Diploma or GED
- At least 1 year of relevant work experience
Preferred:
- Associate's Degree in Nursing or a related field
- 3 years of experience as a First Responder
- 1 year of experience as a Nursing student
- 1 year of experience as a Licensed Practical Nurse (LPN)
- 1 year of experience as a Paramedic
- 1 year of experience as an Emergency Medical Technician (EMT)
- Certification as a First Responder, Paramedic, EMT, or LPN (PA)
- Proficiency in multi-channel phone systems
- Strong computer skills
- Experience in dispatch operations
Highmark Health and its affiliates are committed to fostering a diverse and inclusive workplace. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and we uphold equal opportunity for all individuals regardless of race, color, age, religion, sex, national origin, sexual orientation, gender identity, or any other category protected by applicable law.
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