Technical Services Expert Role

3 weeks ago


Wilmington, North Carolina, United States Consulting Services Group Full time
Job Description
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We are seeking an on-site IT Operations Analyst to provide systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications. This includes maintenance and technical support for a customer's product at customer field locations.

The ideal candidate will have a minimum of 2-4 years of experience in IT or Service Desk environments, holding an active Department of Defense Top Secret Clearance and be SCI eligible. Familiarity with macOS, Android and iOS mobile operating systems, networking protocols, and troubleshooting is essential. Strong technical aptitude, Linux/Network/Security + certification(s), and knowledge of network upgrades (Cisco/pfSense) are desired.

We offer a competitive salary range of $90,000 - $120,000 per annum, commensurate with experience and qualifications, plus benefits such as no cost health, dental, and vision insurance options, generous paid time off, 14 holidays, and a retirement plan with immediate match and vesting.



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