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Technical Platform Owner

2 months ago

Remote, Oregon, United States Driven Brands Full time
Job Title: Technical Platform Owner - Ecommerce Systems

Driven Brands is seeking a highly skilled Technical Platform Owner to lead our ecommerce systems and drive business growth. As a key member of our team, you will be responsible for designing, implementing, and supporting ecommerce and marketplace solutions using SAP Commerce Cloud and Mirakl platforms.

Key Responsibilities:
  • Develop and implement a strategic vision for SAP Commerce Cloud and Mirakl platforms, ensuring alignment with overall business objectives and digital commerce goals.
  • Oversee the full software development lifecycle (SDLC) from requirement gathering to deployment and maintenance, ensuring robustness and scalability of ecommerce solutions.
  • Provide design recommendations based on long-term IT organization strategy utilizing appropriate software engineering processes.
  • Act as the primary point of contact for all vendor relationships related to the ecommerce tech stack, negotiating contracts, and managing service level agreements to ensure optimal performance and cost-effectiveness.
  • Evaluate and select technology solutions that enhance the ecommerce architecture, focusing on long-term scalability and integration capabilities.
  • Ensure continuous improvement and maintenance of the platforms, focusing on system performance metrics, uptime, and transactional integrity.
  • Lead efforts in platform security, compliance audits, and adaptations to meet changing regulations and business requirements.
  • Stay updated with industry trends and technological advancements in ecommerce to integrate innovative solutions that enhance customer experience and operational efficiency.
  • Plan and manage the roadmap for upgrading and scaling ecommerce platforms, including the integration of AI and ML technologies to enhance personalization and customer engagement.
Requirements:
  • 10+ years experience in managing SAP Commerce Cloud (Hybris) marketplace (Mirakl), and Google Analytics platforms, with a strong understanding of their architecture, standard functionalities, and customization capabilities.
  • 7+ years experience in managing ecommerce solutions (non specific)
  • 7+ years of deep knowledge of software development practices, including agile methodologies, DevOps, and continuous integration/continuous delivery (CI/CD) frameworks.
  • 7+ years of strong background in system architecture design, particularly in ecommerce, with experience in API management, microservices, and headless commerce.
  • 7+ years experience with applications that integrate with data solutions (DW, ML, AI)
  • 7+ years experience with.Net, Java, C#, SQL, Python or R
  • 3+ years experience presenting and engaging with business partners and stakeholders as a direct responsibility
  • Preferred Bachelor's or Master's degree in Information Technology, Computer Science, Industrial Engineering or related field; additional certifications in SAP Hybris, Project Management (PMP), or Agile methodologies are highly advantageous.
  • 5+ years experience in B2B or B2C Retail or automotive
  • Strong master data experience, particularly product & customer data
  • Excellent leadership, communication, and interpersonal skills, capable of managing cross functional, multi shore teams and complex stakeholder relationships.
  • Excellent business-writing skills, ability to synthesize complex concepts, and translate to business opportunity
  • Proven, excellence in planning, priority setting, and project management skills to manage multiple projects and resources in a fast-paced environment

Driven Brands is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.