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Parent Partner
2 months ago
Pacific Clinics is a leading community-based nonprofit provider of behavioral and mental health services and support. Our team of over employees speaks languages and is dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Our MissionWe serve children, transitional age youth, families, adults, and older adults, offering a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
What We Offer- Competitive compensation package, including medical, dental, and vision benefits, retirement options, and flexible spending accounts.
- Opportunities for professional growth and development, including training and education programs.
- A supportive and inclusive work environment that values diversity, equity, and inclusion.
The Family Partner I will work within the vision, mission, and philosophy of Pacific Clinics to provide support and coaching on specific skill sets for caregivers, as well as provide a parent perspective in various settings. This role will support the development of a shared understanding between individuals and groups based on the twelve principles of the agency service philosophy.
Responsibilities and Duties- Provide peer support to parents and caregivers served by the program, utilizing personal and professional life experience.
- Provide parents and caregivers with information about the agency and the process and procedures, including the Family Partner I role.
- Participate in providing a variety of support services for parents/caregivers, including family events, family activities, and recognition events.
- Coach families to make decisions and develop plans based on their needs, and to use their voice to direct treatment.
- Collaborate and participate in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice, and choice within the process.
- Identify community connections for internal teams.
- Serve as a consultant and support shared understanding to ensure that family and providers understand each other's perspective and information.
- Provide non-judgmental, culturally informed support to parents and caregivers.
- Explore, identify, and work to (re)establish natural support systems as needed.
- Model and coach effective coping techniques for parents and caregivers.
- Provide a caregiver's perspective in agency service support structures.
- Assist with the design and implementation of internal and external trainings about the parent perspective.
- Utilize conflict resolution skills.
- Participate in continuous learning process as it relates to engaging youth and families.
- Maintain and manage schedule effectively to manage the needs of multiple families, meetings, external, and internal customers.
- Produce and maintain accurate and timely documentation within agency standards.
- Hold staff accountable to service delivery principles related to the family voice, choice, access, pace, and process.
- Participate in service improvement and development efforts.
- Participate in program and system meetings.
- High School diploma or GED required.
- Ability to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services.
- Years of experience as a parent or caregiver of a special needs child.
- Some college education is preferred.
- Speak, read, and/or write another language.
