Carhop

6 months ago

Richmond, United States Sonic Full time

POSITION: Carhop

IMMEDIATE SUPERVISOR: Manager on Duty (MOD)

STATUS: Nonexempt


POSITION SUMMARY: This position serves product to guests.

 

ESSENTIAL JOB DUTIES:

      Ensure that product meets operational, quality, and appearance standards before being delivered to guests

      Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds

      Provide friendly, quick, and polite service to guests

      Promptly respond to guest requests

      Report customer complaints/issues to MOD

      Assist guest with payment

      Make accurate change quickly and efficiently

      Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot

      Comply with all company policies, procedures, and operational standards

      Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

      Regular attendance


ADDITIONAL DUTIES:

      Report employee complaints/issues to MOD

      Move and stock food product weighing up to 50 pounds

      Skating Carhop:

o   Complete Skating Carhop training requirements

o   Perform duties while on roller skates

      Perform other job-related duties as assigned or required


TIME/SHIFT EXPECTATIONS: Irregular hours; nights; weekends; and holidays


QUALIFICATIONS AND JOB REQUIREMENTS:

      Knowledge/Skills

      General restaurant or retail knowledge

      Basic math and reading skills

      Effective verbal and written communication skills

      Ability to follow directions

      Customer service and multi-tasking skills


WORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.


"You are applying for work for a franchisee of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

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