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Digital Print Specialist

2 months ago

Bethesda, Maryland, United States The UPS Store MCO Full time
Job Title: Digital Print Specialist

The Digital Print Specialist at The UPS Store MCO is a key member of our team, responsible for delivering exceptional customer service to our valued clients. This role requires a unique blend of technical skills, attention to detail, and excellent communication abilities.

Key Responsibilities:
  • Provide world-class customer service to retail customers, including business owners, corporate professionals, and busy families.
  • Pack and process shipments for local, national, and international delivery using various carriers.
  • Manage and produce graphics and print orders, utilizing Adobe Creative Suite and Microsoft Office.
  • Operate copiers, fax machines, binding equipment, laminators, and cash registers with expertise.
  • Advise customers on products, services, and best-value options, demonstrating confidence in industry best practices.
Requirements:
  • High school diploma or GED required.
  • One year of customer service experience preferred.
  • One to two years of experience in print production/graphic design or a two-year degree in graphic design or a related field.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Knowledge and application of printing concepts.
  • Good communication and people skills.
  • Strong analytical and math skills.
  • Highly organized and detail-oriented.
  • Able to work and complete tasks independently in a quick turn environment.
  • Able to work collaboratively.
  • High energy level.
  • Prompt, reliable, and responsible.
  • Able to lift 40+ pounds.