Central Nurse Triage Specialist

2 days ago


Lombard, Illinois, United States Duly Health and Care Full time
About the Role

We are seeking a skilled and compassionate Central Nurse Triage Specialist to join our team at Duly Health and Care. As a key member of our telecare nursing team, you will play a vital role in supporting the remote clinical needs of our providers and patients.

Key Responsibilities
  • Handle all telecare triage phone responses, utilizing physician-approved protocols to assess and manage patient health concerns and symptoms.
  • Direct patients to the appropriate level of care, including crisis intervention, homecare recommendations, and scheduling appointments.
  • Educate patients and/or family members about diagnostic procedures, medications, nutrition, and maintenance of health and wellness.
  • Collaborate with team members to handle in-basket tasks and provide timely support to patients.
  • Act as a clinical resource for staff, providing guidance and support as needed.
Requirements
  • Active Illinois RN license and CPR certification.
  • Preferred 1-2 years of nursing experience in a healthcare setting.
  • Strong clinical nursing judgment and ability to work independently.
  • Proficient in prioritization, communication, Epic EMR, typing skills, and Microsoft applications.
About Duly Health and Care

We are a healthcare organization dedicated to delivering exceptional patient care and experiences. Our team members are passionate about helping others live happier and healthier lives. We offer a comprehensive benefits package, including medical coverage, tuition reimbursement, and a culture committed to diversity, equity, and inclusion.



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