Registered Nurse

2 days ago


Lombard, Illinois, United States Duly Health and Care Full time
About the Role

We are seeking a highly skilled and compassionate Registered Nurse to join our team as a Telecare Triage Specialist. As a key member of our clinical team, you will be responsible for providing exceptional patient care and support through our telecare nursing services.

Key Responsibilities
  • Handle all Telecare Triage Phone Responses, utilizing physician-approved protocols for assessment and management of patient health concerns and symptoms.
  • Direct patients to the appropriate level of care, including crisis intervention, homecare recommendations, and scheduling appointments.
  • Educate patients and/or family members about diagnostic procedures, medications, nutrition, and maintenance of health and wellness.
  • Utilize department-approved protocols throughout all interactions to guide patient-centered care.
  • Establish confidence with patients by acting as an advocate and resolving spoken and unspoken needs in a timely, safe, and positive manner.
  • Collaborate with team members to handle In-basket Tasks in a timely manner.
  • Act as a Clinical Resource for Staff, providing guidance and support as needed.
Requirements
  • Active Illinois RN license and CPR certification.
  • Preferred 1-2 years of nursing experience in a healthcare setting.
  • Strong clinical nursing judgment and ability to work independently.
  • Proficient in prioritization, communication, Epic EMR, typing skills, and Microsoft applications.
About Us

Duly Health and Care is a leading healthcare organization dedicated to delivering exceptional patient care and support. We are committed to creating a culture of compassion, respect, and excellence, and we are seeking like-minded professionals to join our team.


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