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Team Leader

2 months ago

Poway, California, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in overseeing daily operations and ensuring a positive customer experience.

Key Responsibilities:
1. **Employee Development:** Mentor and guide team members, fostering a collaborative environment.
2. **Task Management:** Assign responsibilities effectively and monitor progress to ensure efficiency.
3. **Performance Accountability:** Set clear expectations and hold team members accountable for their contributions.
4. **Customer Service Excellence:** Guarantee that the team delivers prompt and courteous service to all patrons.
5. **Staffing and Scheduling:** Manage workforce allocation to optimize labor costs while meeting business needs.
6. **Financial Integrity:** Oversee cash handling procedures to maintain accuracy and security.
7. **Inventory Control:** Ensure proper stock levels and manage ordering processes to meet demand.

Join our team and contribute to creating memorable experiences for our customers