Customer Service Team Lead
3 weeks ago
We are seeking a highly motivated Customer Service Team Lead to join our team in Mira Mesa. As a key member of our customer support team, you will be responsible for assisting customers with product purchases, order status inquiries, and replacements via email and phone. With a typing speed of 40 WPM or higher, you will be able to efficiently communicate with customers and provide them with accurate information. If you are passionate about helping others and have a strong customer service background, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Responding to Inquiries: Answer emails and telephone calls to assist customers with product purchases and inquiries.
- Order Status Checks: Provide updates on order status, including shipping and delivery information.
- Handling Replacements: Assist customers with product replacements and exchanges as needed.
- Issue Resolution: Address customer complaints and resolve issues promptly and professionally.
- Product Knowledge: Maintain up-to-date knowledge of products and services to provide accurate information.
- Documentation: Record customer interactions and maintain detailed notes in the customer management system.
- Follow-up: Conduct follow-up communications to ensure customer satisfaction and resolve any outstanding issues.
- Collaboration: Work closely with other departments to ensure timely resolution of customer inquiries.
- Feedback Collection: Gather customer feedback to improve services and product offerings.
- Typing Requirement: Maintain a typing speed of 40 words per minute (WPM) or higher for efficient communication
Required Skills and Qualifications:
- Customer Relationship Management
- CUSTOMER ORDERS/SALES
- Typing Skills
- Active Listening
- Client Service
- Interpersonal Sensitivity
- Customer Relations
- Customer Support
- Adapting to Change
Benefits:
- Estimated Salary: $22 - $25 per hour
- Shift: First shift
- Work Hours: 7:30 AM - 4 PM
- Education: High School
About Randstad:
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Randstad is an equal opportunity employer and welcomes people of all abilities. We want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
Pay and Benefits:
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Open for Thirty Days:
This posting is open for thirty (30) days. We encourage all qualified applicants to apply during this time.
-
Team Lead Position
3 weeks ago
Poway, California, United States Jamba Full time**About the Role:**A Shift Lead at Jamba is responsible for ensuring the smooth operation of the store during their shift. This includes managing sales performance, executing brand excellence, and supervising team members.**Key Responsibilities:**Manage shift operations, including supervising team members and maintaining a clean and organized store...
-
Team Lead
1 month ago
Poway, California, United States Jamba Full timeAt Jamba, we're passionate about blending whole foods with a higher purpose. As a Team Lead - Shift Supervisor, you'll play a key role in delivering a great guest experience and inspiring our customers to live a healthier lifestyle. Responsibilities A Shift Lead is responsible for the overall shift operations, sales performance, and execution of brand...
-
Restoration Team Lead
4 weeks ago
Poway, California, United States Institute of Inspection , Cleaning and Restoration Certification Full timeRestoration Supervisor Job DescriptionServpro of Del Mar is seeking a skilled Restoration Supervisor to join our team. As a key member of our restoration team, you will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.Key Responsibilities:Coordinate and perform...
-
Electrical Engineer Team Lead
1 month ago
Poway, California, United States Power Device Corp Full timeElectrical Engineer Team LeadPower Device Corporation is seeking an experienced Electrical Engineer Team Lead to join our Space Engineering team. As a key member of our team, you will be responsible for leading engineering projects and teams through all phases of the product life cycle, from requirements to manufacturing transition and production support.Key...
-
Electrical Engineer Team Lead
1 month ago
Poway, California, United States Power Device Corporation Full timeJob Title: Electrical Engineer Team LeadWe are seeking an experienced Electrical Engineer Team Lead to join our Space Business Unit Team at Power Device Corporation. As a key member of our engineering team, you will be responsible for designing, maintaining, and validating our leading-edge components and boards for space applications.Key...
-
Customer Service Representative
4 weeks ago
Poway, California, United States Rubio's Coastal Grill Full timeKey Responsibilities:Rubio's Coastal Grill is seeking a skilled Cashier to join our team. As a Cashier, you will work closely with our team to hand craft every item from scratch, providing exceptional customer service and ensuring a positive dining experience for our guests. Key responsibilities include: Working collaboratively with the team to maintain a...
-
Customer Service Associate
4 weeks ago
Poway, California, United States Circle K Stores, Inc. Full timeCustomer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities: Greet...
-
Customer Service Representative
4 weeks ago
Poway, California, United States Randstad Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for assisting customers with product purchases, order status inquiries, and replacements via email and phone. You will also be required to maintain up-to-date knowledge of products and services to...
-
Customer Service Representative
4 weeks ago
Poway, California, United States PREMIER AUTOMOTIVE GROUP Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, handling cash transactions, and performing various administrative tasks.Key ResponsibilitiesGreets customers and determines the nature of...
-
Customer Service Representative
1 month ago
Poway, California, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered in a timely manner....
-
Customer Service and Sales Representative
4 weeks ago
Poway, California, United States Jose Bravo-Farmers Insurance Agency Full timeJob Title: Customer Service and Sales RepresentativeJob Description:Farmers Insurance/Jose Bravo Agency in Poway is seeking a full-time customer service/sales representative. This is a dual function position: you will be selling auto, home and life insurance to new clients and also servicing our existing clients with policy changes as needed. This position...
-
Customer Service Representative
4 weeks ago
Poway, California, United States Public Storage Full timeJob Summary:As a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. This includes assessing customer storage needs, making suggestions, and selling packing and moving supplies. You will also be responsible for daily storage unit inspections, auditing cash drawers, and making...
-
Electrical Engineer Team Lead
4 weeks ago
Poway, California, United States Data Device Full timeElectrical Engineer Team Lead - Space ApplicationsWe are seeking an experienced Electrical Engineer Team Lead to join our Space Business Unit Team. The successful candidate will be responsible for designing, maintaining, and validating PDC's leading edge components and boards for space applications.Key Responsibilities:Provide technical leadership to lead...
-
Customer Service Representative
4 weeks ago
Poway, California, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes authentically greeting guests and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items...
-
Customer Service Representative
4 weeks ago
Poway, California, United States Rubio's Coastal Grill Full timeKey Responsibilities:Rubio's Coastal Grill values teamwork and collaboration. As a Cashier, you will work closely with your colleagues to deliver exceptional customer experiences. Your key responsibilities will include:• Handcrafting every item from scratch to meet our high standards• Describing our amazing menu to guests and making...
-
Part Time Customer Service Representative
4 weeks ago
Poway, California, United States Lowe's Companies Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Fulfillment Associate to join our Pro Department team at Lowe's Companies. As a key member of our team, you will be responsible for ensuring that our customers receive the highest level of service and that our products are delivered on time and in good condition.Key ResponsibilitiesProvide...
-
Mobile Department Lead
3 weeks ago
Poway, California, United States MarketSource Full timeJob Description:MarketSource, a leading provider of innovative managed sales solutions, is seeking a skilled Mobile Department Lead to drive sales productivity and customer satisfaction within our partner's retail locations. As a key member of our team, you will be responsible for managing local client relationships, increasing sales and revenue of products...
-
Poway, California, United States General Atomics and Affiliated Companies Full timeJob Summary:We are seeking a highly skilled Electrical Engineer Systems Integrated Product Team Lead to join our Unmanned Aircraft Systems group at General Atomics Aeronautical Systems, Inc. (GA-ASI). As a key member of our team, you will be responsible for overseeing the definition, design, and prototype/initial production of one or more electrical...
-
Lead Foreman
4 weeks ago
Poway, California, United States Corovan Full timeJob Title: Lead ForemanCorovan is seeking a highly skilled and experienced Lead Foreman to join our team. As a Lead Foreman, you will be responsible for supervising small and medium-sized move and install crews to complete projects for commercial customers.Key Responsibilities:Supervise and train crew members to ensure quality work is performedAssist with...
-
Pizza Team Member
4 weeks ago
Poway, California, United States Round Table Pizza Full timeJob OverviewWe are seeking a motivated and friendly individual to join our team as a Pizza Team Member at Round Table Pizza.As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key Responsibilities:Prepare and serve food to customers in a...