Foreign Trade Zone Account Representative

4 days ago

Philadelphia, Pennsylvania, United States Geodis Full time
Job Title: Foreign Trade Zone Account Representative

Geodis is seeking a highly skilled Foreign Trade Zone Account Representative to join our team. As a key member of our Customs Brokerage and Foreign-Trade Zone (FTZ) operations, you will be responsible for coordinating and executing daily FTZ operations to ensure accuracy and compliance.

Key Responsibilities:
  • Serve as the customer service liaison between Geodis and customers for brokerage and FTZ functions.
  • Process daily FTZ transactions for transmittal to Customs, including CBP Form 214 Admissions, CBP Form 7512 in-bonds, and CBP Form 216 Annual and individual permits.
  • Coordinate all Participating Government Agency (PGA) information.
  • Open files, enter notes, information, and document requests in CargoWise and/or the Foreign-Trade Zone system.
  • Invoice and manifest information entered into the FTZ System and CargoWise, and submit invoice packets weekly to customers.
  • Send information/document requests to customers as needed for PMD product master information.
  • Communicate with specified government agencies, customers, carriers, and operations on all issues affecting customs brokerage and FTZ.
  • File document requests, correspondence, and documents in a file folder identified by the applicable admission number.
  • Ensure compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Coordinate shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
  • Convert and verify shipment weight, volume, and foreign currency weight from documents, operations, or customers.
  • Maintain communication with customers, carriers, and vendors.
  • Work with operations and forwarders on in-bond moves into and out of the FTZ.
  • Assist customers with questions, complaints, requests, tracking, and tracing.
  • Handle accounting processes accurately and in a timely manner.
  • Coordinate shipments from airline, ocean piers, and CFS (container freight station) to the FTZ and exports from the FTZ to the airline, ocean piers, and CFS.
  • Review documentation or issue documents to meet government regulations and carrier regulations.
  • Must have knowledge of FTZ regulations and bring operational exceptions to the attention of the Operations Manager - Customs Brokerage, FTZ.
  • Ensure email and telephone calls are promptly and politely answered.
  • Other duties as required and assigned.
Requirements:
  • High school diploma or GED (General Education Diploma) equivalency.
  • Minimum 3 years experience in customs brokerage, FTZ, or an equivalent combination of both education and experience.
  • Knowledge of U.S. Government Agency requirements.
  • Knowledge of U.S. Customs and PGA requirements with the FTZ.
  • PC literate with experience with Microsoft Outlook, Work, Access, and Excel.
  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
  • Excellent planning and organizational skills.
  • Ability to read and interpret documents.
  • Ability to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to multi-task.
  • Mathematical skills essential to ensure accuracy in calculations.

While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.

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