Customs Brokerage Specialist

2 days ago

Philadelphia, Pennsylvania, United States Geodis Logistics, LLC (Breinigsville) Full time
Job Summary

The Account Representative - Customs Brokerage, Foreign-Trade Zone (FTZ) is a key role in our team, responsible for ensuring the smooth operation of our FTZ activities. This position requires strong communication and organizational skills, as well as a deep understanding of customs brokerage and FTZ regulations.

Key Responsibilities
  • Coordinate and execute daily FTZ operations to ensure accuracy and compliance.
  • Serve as the customer service liaison between the Company and the customer specific to brokerage and FTZ functions.
  • Process daily FTZ transactions for transmittal to Customs, including CBP Form 214 Admissions, CBP Form 7512 in-bonds, and CBP Form 216 Annual and individual permits.
  • Coordinate all PGA (participating government agency) information.
  • Open files, enter notes, information, and document requests in CargoWise and/or the Foreign-Trade Zone system.
  • Invoice and manifest information entered into the FTZ System and CargoWise and submit invoice packets weekly to the customer.
  • Send information/document requests to the customer as needed for PMD product master information.
  • Communicate with specified government agencies, customer, carriers, and operations on all issues affecting customs brokerage and FTZ.
  • File document requests, correspondence, and documents in a file folder identified by the applicable admission number.
  • Ensure compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Coordinate shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
  • Convert and verify shipment weight, volume, and foreign currency.
  • Maintain communication with customers, carriers, and vendors.
  • Work with operations and forwarders on in-bond moves into and out of the FTZ.
  • Assist customers with questions, complaints, requests, tracking, and tracing.
  • Handle accounting processes accurately and in a timely manner.
Requirements
  • High school diploma or GED (General Education Diploma) equivalency.
  • Minimum 3 years experience in customs brokerage, FTZ, or an equivalent combination of both education and experience.
  • Knowledge of U.S. Government Agency requirements.
  • Knowledge of U.S. Customs and PGA requirements with the FTZ.
  • PC literate with experience with Microsoft Outlook, Work, Access, and Excel.
  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
  • Excellent planning and organizational skills.
  • Ability to read and interpret documents.
  • Ability to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to multi-task.
  • Mathematical skills essential to ensure accuracy in calculations.
Work Environment

While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.

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