Customer Service Ambassador
2 months ago
We are a fast-growing Business Process Outsourcing (BPO) company that provides impact sourcing work for companies worldwide. Our primary office is located in the United States, with a global network of delivery centers in the US, Philippines, Mexico, and Ghana.
Our VisionWe aim to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.
Job SummaryWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:- Provide customer service by answering telephone inquiries with proper telephone etiquette and giving accurate and timely responses.
- Meet the established call center guidelines for answering calls.
- Work effectively with co-workers, agents, and other departments as needed.
- Research and resolve inquiries and communicate the results by telephone and/or written correspondence.
- Make computer inquiries and entries relating to customer accounts.
- Maintain records and/or policy files according to established guidelines.
- Regular and predictable attendance in meetings with a defined work schedule.
- High School Diploma and/or GED
- Customer Service Skills necessary
- Availability between 7am to 7pm CST
- Flexibility for occasional and/or seasonal overtime
- Excellent oral and written communication skills
- Ability to handle multiple assignments
- Competitive hourly rate of $19.00 per hour, with opportunities for pay increases and bonuses
- Comprehensive benefits package, including matched 401(k) and paid time off
- Opportunities for career growth and professional development
Fair Trade Outsourcing is an equal opportunity employer. We hire, transfer, and promote based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin.
-
Customer Service Ambassador
7 days ago
Philadelphia, Pennsylvania, United States Comcast Full timeThe Wells Fargo Center is a world-class arena that hosts a wide range of events, including sports games, concerts, and family shows. As a Guest Service Ambassador, you will play a critical role in ensuring that our guests have an exceptional experience.Key ResponsibilitiesMonitor and respond to guest inquiries and concerns in a timely and professional...
-
Customer Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States STC Direct Inc Full timeJob DescriptionAs a Customer Service Ambassador at STC Direct Philly, you will be responsible for delivering exceptional customer experiences through face-to-face interactions. Your strong passion for connecting with people and providing great service will be essential in building long-lasting relationships with our clients.Key Responsibilities:* Provide...
-
Customer Service Ambassador
7 days ago
Philadelphia, Pennsylvania, United States British Airways Full timeTransformative Customer Experience Awaits You Are you ready to be part of a dynamic customer service team that embodies the essence of exceptional hospitality? As an Associate Customer Experience Agent at British Airways, you will play a pivotal role in delivering world-class experiences that leave a lasting impression on our valued customers.Company...
-
Customer Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States Marriott Full timeJob SummaryWe are seeking a skilled Customer Service Ambassador to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs, room...
-
Customer Service Ambassador
7 days ago
Philadelphia, Pennsylvania, United States Always Best Care Senior Service Full timeKey Responsibilities:Monitor and follow up on missed telephony calls.Answer phone lines and triage calls.About the Role:The Customer Service Telephony Representative will provide exceptional customer service to our clients, ensuring timely and effective resolution of their inquiries and concerns.Requirements:High school diploma or equivalent...
-
Customer Experience Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States Live Nation Entertainment Full timeLive Nation Entertainment is seeking a Customer Experience Ambassador to provide exceptional service to patrons of all House of Blues venues. Key responsibilities include greeting guests promptly and courteously, handling guest table location complaints and discrepancies, and ensuring a high level of quality service is maintained. This role requires...
-
Food Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States SOFITEL Full timeJob OpportunitySofitel Philadelphia, a luxurious 4-diamond hotel, seeks a skilled Food Service Ambassador to provide exceptional dining experiences for its guests. Located in the heart of Rittenhouse Square, our hotel boasts a rooftop garden restaurant serving classic French-inspired cuisine. As a Food Service Ambassador, you will engage with guests to...
-
Hospitality Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States Temple Health Full timeJob Title: Guest Service AmbassadorAt Temple Health, we are seeking a highly skilled Guest Service Ambassador to provide exceptional hospitality and concierge services to our guests.Key Responsibilities:Ensure every guest receives excellent customer serviceProvide personalized support and assistance to guestsCollaborate with internal teams to deliver...
-
Hospitality Ambassador
1 month ago
Philadelphia, Pennsylvania, United States Temple Health Full timeJob Title: Guest Service AmbassadorAt Temple Health, we are seeking a highly skilled Guest Service Ambassador to provide exceptional hospitality and concierge services to our guests. As a key member of our team, you will be responsible for ensuring that every guest receives a warm and welcoming experience during their visit to Fox Chase Cancer Center.Key...
-
Hospitality Ambassador
3 weeks ago
Philadelphia, Pennsylvania, United States Temple Health Full timeJob Title: Guest Service AmbassadorAt Temple Health, we are seeking a Guest Service Ambassador to provide exceptional hospitality and concierge services to our guests. As a key member of our team, you will be responsible for ensuring that every guest receives a warm and welcoming experience during their visit to Fox Chase Cancer Center.Key...
-
Food Service Ambassador
4 weeks ago
Philadelphia, Pennsylvania, United States SOFITEL Full timeJob OverviewSofitel Philadelphia, a 4-diamond luxury hotel, seeks a skilled Food Runner to join our team. As a Food Runner, you will be responsible for delivering exceptional service to our guests, ensuring a memorable dining experience.Key ResponsibilitiesEngage with guests to create a personalized in-room dining experienceCollaborate with the Liberté...
-
Food Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States AccorHotel Full timeJob Title: Food RunnerAt Sofitel - Philadelphia, we are seeking a skilled Food Runner to join our team of highly trained Ambassadors. As a Food Runner, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience in our luxurious atmosphere.Key Responsibilities:Engage with guests to create a personalized...
-
Customer Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States Mantra Management Group Full timeCustomer Service RepresentativeThe heartbeat of our hospitality industry is centered around the consumer, and our team embodies this philosophy. Our Customer Service Representatives play a vital role in connecting with local neighborhoods by offering products and services from our diverse clientele, fostering brand awareness and community outreach.As a...
-
Customer Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States SI Busineess Solutions Full timeJob DescriptionAt SI Business Solutions, we are committed to delivering exceptional customer service to our clients. As a Customer Service Representative, you will play a vital role in fostering strong relationships with our clients and their customers.Key Responsibilities:Foster excellent customer relationships on behalf of our clientsAnswer product or...
-
Customer Service Ambassador
7 days ago
Philadelphia, Pennsylvania, United States SI Busineess Solutions Full timeAt SI Business Solutions, we're expanding our reach with Telecom clients and seeking a skilled Customer Service Representative to join our team. This role involves fostering excellent customer relationships, answering product or service inquiries, and making suggestions to meet customer needs. Key responsibilities include:Fostering strong customer...
-
Customer Service Ambassador
7 days ago
Philadelphia, Pennsylvania, United States PHL Acquisitions Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at PHL Acquisitions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Greet and Assist Customers: Welcome and...
-
Customer Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States Pizza Hut Full timeCustomer Service RepresentativePizza Hut is a place where great people come together to deliver exceptional customer experiences. As a Customer Service Representative, you will be the face of our brand, providing fast, fun, and friendly service to our customers. Your responsibilities will include:Answering customer calls with a smile in your voiceTaking...
-
Customer Service Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States RRecruiter Pte Ltd Full timeAbout the Customer Service Representative PositionAs a key member of our team, you'll be the first point of contact for our customers. Your primary responsibility will be to provide exceptional customer service, ensuring that our clients receive the best possible experience.To succeed in this role, you'll need to possess excellent communication skills, be...
-
Customer Service Ambassador
1 month ago
Philadelphia, Pennsylvania, United States RRecruiter Pte Ltd Full timeAbout the Customer Service Representative PositionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Maintain a professional and...
-
Brand Ambassador
2 weeks ago
Philadelphia, Pennsylvania, United States RSP Events Full timeJob OverviewRSP Events is seeking a highly motivated and charismatic Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for delivering exceptional customer experiences and promoting our brand values.Key Responsibilities:Develop and execute marketing strategies to increase brand awareness and drive salesMaintain a deep...