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Customs Brokerage Specialist

1 month ago

Philadelphia, Pennsylvania, United States Geodis Full time
Job Summary

The Customs Brokerage Specialist - Foreign-Trade Zone (FTZ) is responsible for coordinating and executing daily FTZ operations to ensure accuracy and compliance. This role reports to and supports the Operations Manager - Customs Brokerage, FTZ and performs necessary tasks to ensure greatest savings opportunities for the customer.

Key Responsibilities
  • Serves as the customer service liaison between the Company and the customer specific to brokerage and FTZ functions.
  • Processes daily FTZ transactions for transmittal to Custom including CBP Form 214 Admissions, CBP Form 7512 in-bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee.
  • Coordinates all PGA (participating government agency) information.
  • Opens files, enters notes, information and document requests in CargoWise and/or the Foreign-Trade Zone system.
  • Invoice and manifest information entered into the FTZ System and CargoWise and submit invoice packets weekly to the customer.
  • Sends information/document requests to customer as needed for PMD product master information.
  • Communicates with specified government agencies, customer, carriers, and operations on all issues affecting customs brokerage and FTZ.
  • Files document requests, correspondence and documents in a file folder identified by the applicable admission number.
  • Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
  • Convert and verify shipment weight, volume and foreign currency. Weight from documents, operations or customer.
  • Maintain communication with customers, carriers and vendors.
  • Work with operations and forwarders on in-bond moves into and out of the FTZ.
  • Assist customers with questions, complaints, requests, tracking and tracing.
  • Handles accounting processes accurately and in a timely manner.
  • Coordination of shipments from airline, ocean piers and CFS (container freight station) to the FTZ and exports from the FTZ to the airline, ocean piers and CFS.
  • Review documentation or issue documents to meet government regulations and carrier regulations.
  • Must have knowledge of FTZ regulations and bring operational exceptions to the attention of the Operations Manager - Customs Brokerage, FTZ.
  • Ensure email and telephone calls are promptly and politely answered.
  • Other duties as required and assigned.
Requirements
  • High school diploma or GED (General Education Diploma) equivalency.
  • Minimum 3 years experience in customs brokerage, FTZ, or an equivalent combination of both education and experience.
  • Knowledge of U.S. Government Agency requirements.
  • Knowledge of U.S. Customs and PGA requirements with the FTZ.
  • PC literate with experience with Microsoft Outlook, Work, Access and Excel.
  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers.
  • Excellent planning and organizational skills.
  • Ability to read and interpret documents.
  • Ability to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to multi task.
  • Mathematical skills essential to ensure accuracy in calculations.