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About Mister Car Wash
Mister Car Wash is a dynamic and fast-paced environment where opportunity meets growth. As a leading provider of car wash services, we're committed to delivering exceptional customer experiences and fostering a culture of teamwork and innovation.
Job Summary
We're seeking a highly motivated and customer-focused Guest Service Specialist to join our team. As a key member of our operations team, you'll play a vital role in ensuring our customers receive outstanding service and hospitality in every interaction.
Key Responsibilities
- Customer Interaction: Build trusting relationships with customers, recommend products and services that meet their needs, and create memorable experiences through exceptional service.
- Team Collaboration: Work closely with our team to maintain a clean and safe environment, ensuring our customers receive a seamless experience.
- Operational Efficiency: Safely and efficiently direct customers into the car wash tunnel, while maintaining a high level of customer satisfaction.
- Appearance and Cleanliness: Help maintain the location's appearance and cleanliness, adhering to our high standards.
- Safety and Compliance: Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
Requirements
- Outgoing Personality: Possess a strong outgoing personality with excellent people and listening skills.
- Customer Focus: Demonstrate the ability to connect with customers and provide personalized service.
- Attention to Detail: Show pride in your work and maintain a high level of attention to detail.
- Physical Demands: Be able to work in varying temperatures and weather conditions.
- Work Ethic: Possess a strong work ethic and a team-player attitude.
- Background Check: Pass a pre-employment background check.
What We Offer
- Competitive Pay: Competitive hourly pay and tips, with daily pay options available at no cost.
- Paid Time Off: Generous paid time off starting day one.
- Benefits: Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
- Flexible Scheduling: Flexible scheduling to accommodate your needs.
- Growth Opportunities: Opportunities for performance-based pay increases after 30 days of employment and career growth within the company.
- Training and Development: Best-in-class training and development to take your career to the next level.
- Perks: Free car washes weekly.
Equal Employment Opportunity
Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.
