Customer Service Representative

4 days ago


Harrisburg, Pennsylvania, United States Hobart Service Full time
About the Job

Hobart Service, an Illinois Tool Works Company, is a leading provider of commercial food equipment service solutions. With over 1,700 associates nationwide, we serve as valued partners to our customers. Our employees are dedicated to delivering exceptional customer service, giving back to the communities where they live and work, and upholding the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.

Job Description

This is a position under the direction of the District Manager. The selected candidate will be highly organized and able to learn and perform a variety of duties with a focus on clerical functions, including answering phones, dispatching, accounts receivable, and accounts payable functions. The incumbent will be able to prepare and/or maintain Excel and Word documents for correspondence, forms, orders, and other tasks. The individual must display professionalism and use tact on the telephone when interacting with customers and other employees. The candidate will be cross-trained in all office administration functions and perform various other clerical tasks as necessary.

Qualifications
  • Accredited High School diploma or GED
  • 1-3 years of experience in office administration functions
  • Ability to learn new technology
  • Excellent phone and communication skills
  • Must be an organized, detail-oriented individual, able to multitask in a fast-paced environment
  • Computer skills: Microsoft Office products Excel, Word, Outlook
  • Excellent verbal, written, and interpersonal communication skills
Preferred Qualifications
  • Associates degree
  • 3-5 years of experience in office administration functions
  • 1-3 years of office management and/or leadership experience
Why Work for Us?
  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Extensive on-the-job, online, and classroom training
  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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