Coffee Machine Technician
2 days ago
Job Summary:
We are seeking a skilled Coffee Vending Machine Technician to join our team at 5TH HQ LLC. As a Coffee Vending Machine Technician, you will be responsible for ensuring the satisfaction of our clients and developing a trusting relationship with existing and prospective clients.
Key Responsibilities:
- Provide exceptional customer service and respond promptly to technical queries and concerns.
- Diagnose and troubleshoot technical issues with coffee vending machines.
- Explain issues with equipment and repairs to customers.
- Follow all company procedures and protocols, documenting processes and keeping records of services performed.
- Build and develop positive relationships with customers.
- Present new or additional products and services to existing customers.
- Send reports on sales activity, accounts status, and possible issues.
Requirements:
- Proven experience as a Coffee Vending Machine Technician.
- Excellent communication, interpersonal, and diagnostic skills.
- Ability to troubleshoot, test, repair, and service technical equipment.
- Great mechanical aptitude and attention to detail.
- Ability to work independently and effectively manage time.
- Ability to multitask and work as part of a team.
- Proficient in MS Office and familiarity with Salesforce or similar.
- Bachelor's degree and/or minimum of 3 years' experience as a Coffee Vending Machine Technician.
Preferred Qualifications:
- Spanish language proficiency.
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