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Treatment Coordinator

2 months ago


West Chester, Pennsylvania, United States Paradigm Oral Surgery Full time
Job Title: Treatment Coordinator

We are seeking a highly skilled and compassionate Treatment Coordinator to join our team at Paradigm Oral Surgery. As a key member of our staff, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our practice.

Key Responsibilities:
  • Concierge-Level Customer Service: Provide top-notch customer service to patients, referring offices, and team members through phone, in-person, or electronic communication.
  • Patient Scheduling: Schedule appointments, provide cost estimates, and collect patient financial responsibility in a timely and efficient manner.
  • Doctor Schedule Management: Manage the doctor's schedule to ensure optimal use of their time and minimize delays.
  • Treatment Planning: Develop treatment plans from diagnosis and effectively communicate treatment options and associated costs to patients.
  • Confidentiality and HIPAA Compliance: Maintain the confidentiality of all patient information in accordance with HIPAA regulations.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: One year of customer service experience required; medical or dental experience preferred.
  • Skills: Understanding of dental terminology, friendly and professional personality, basic office skills, good organizational skills, attention to detail, leadership and problem-solving skills, and effective communication skills.
Benefits:
  • Competitive Pay: Competitive salary and bonus potential.
  • Benefits Package: Medical, dental, and vision coverage, employee assistance program, uniforms/scrubs provided, and 401(k) plan with company match.
  • Time Off and Leave: Paid vacation, six annual paid holidays, long and short-term disability plans, and life insurance.