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Treatment Coordinator
2 months ago
We are seeking a highly skilled and compassionate Treatment Coordinator to join our team at Paradigm Oral Surgery. As a key member of our staff, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our practice.
Key Responsibilities:- Concierge-Level Customer Service: Provide top-notch customer service to patients, referring offices, and team members through phone, in-person, or electronic communication.
- Patient Scheduling: Schedule appointments, provide cost estimates, and collect patient financial responsibility in a timely and efficient manner.
- Doctor Schedule Management: Manage the doctor's schedule to ensure optimal use of their time and minimize delays.
- Treatment Planning: Develop treatment plans from diagnosis and effectively communicate treatment options and associated costs to patients.
- Confidentiality and HIPAA Compliance: Maintain the confidentiality of all patient information in accordance with HIPAA regulations.
- Education: High school diploma or equivalent required.
- Experience: One year of customer service experience required; medical or dental experience preferred.
- Skills: Understanding of dental terminology, friendly and professional personality, basic office skills, good organizational skills, attention to detail, leadership and problem-solving skills, and effective communication skills.
- Competitive Pay: Competitive salary and bonus potential.
- Benefits Package: Medical, dental, and vision coverage, employee assistance program, uniforms/scrubs provided, and 401(k) plan with company match.
- Time Off and Leave: Paid vacation, six annual paid holidays, long and short-term disability plans, and life insurance.